Space Coast Honda

easy as pie I was making myself super stressed about the whole experience, but Bob put me at ease and assured me together we would make a great deal... and we did I was making myself super stressed about the whole experience, but Bob put me at ease and assured me together we would make a great deal... and we did. He was awesome. Going through the paperwork with Chad was simple because of his knowledge and wit. He even called me back the next day to clarify a question I had about the paperwork. More

Low Pressure, Great Service, Outstanding Knowledge I recently purchased a new vehicle from Space Coast Honda. As had been my experience from several visits over the years as a service customer, I found I recently purchased a new vehicle from Space Coast Honda. As had been my experience from several visits over the years as a service customer, I found the sales staff friendly, helpful and non-aggressive. Matt Cole was the Product Specialist who sat down with me. He was friendly, polite, funny and completely put me at ease. He started by asking me what I was looking for and what was important to me and then set about finding me the vehicle of my choice. He brought a vehicle around that was the closest to what I had specified and gave me a thorough overview of the features. It was a V6 and I preferred a 4 cylinder. He indicated that they also had a 4 cylinder with everything I wanted except for the navigation system, so I asked what features I'd lose if I didn't get the navi system. He was immediately able to tell me and when I decided the navigation system wasn't that important to me and the 4 cylinder was, he promptly brought me the second vehicle. On the test drive, he relayed more information and answered questions without a hitch. At no point did he try to up-sell me to go back to the more expensive vehicle with navigation or pressure me in any way. After the test drive when I'd decided I was going to buy, I mentioned a couple of accessories that I'd like to add, he brought over the book of accessories and--once again--didn't try to sell me anything I didn't want. After the financing paperwork was all completed, Matt had my vehicle ready and waiting and he sat with me and talked me through every button, switch, lever, knob, gauge, and menu option and helped me link my phone, set up my first speed dial, and try out voice commands. He was patient and funny throughout the process and definitely knew the vehicle and all its technology. The financing staff was similarly friendly and receptive to my straightforward, reasonable request for price and financing terms. While the paperwork did take quite some time, Matt Cole and others did their best to make sure I was comfortable during the wait. Once it was time to finalize the deal along with warranty options, finance manager Chad Reed made the process as straightforward as possible and worked the numbers to ensure I stayed with the payments I wanted without upping the interest expense. He briefly summarized each document that had to be signed and pointed out the most pertinent sections. Overall, I felt like I drove away with what I wanted under terms that I could handle. Everyone I dealt with was polite, respectful, helpful and non-aggressive. I'd definitely recommend Space Coast Honda! More

One Stop Shopping Verry Accommodating and knowledgable people with price and quality the key. Saved me many other stops. I am looking forward to enjoying my new Honda. Verry Accommodating and knowledgable people with price and quality the key. Saved me many other stops. I am looking forward to enjoying my new Honda. More

Great Customer Service! Efficient, courteous, and determined to get the best deal they could for me! As a first time buyer they really took the stress out of car buying. Efficient, courteous, and determined to get the best deal they could for me! As a first time buyer they really took the stress out of car buying. More

*Completely ecstatic" I had a fantastic car buying experience thanks to Desi! He was very professional, informative, and he got me a deal that was right in my range. The en I had a fantastic car buying experience thanks to Desi! He was very professional, informative, and he got me a deal that was right in my range. The entire staff is friendly and I see my self doing further business at Space Coast Honda. Desi even ordered wings for us all, for lunch which is beyond the call of duty:) Im having a blast in my New 2015 Honda Civic and couldnt be happier! I tip my hat off to the sales and finance department that made this all possible. I Would recommend this Dealership to anyone!!! More

Customer for Life I am certainly a customer for life and I am thankful for the great customer service I experience each time I am at Space Coast Honda. I appreciate tha I am certainly a customer for life and I am thankful for the great customer service I experience each time I am at Space Coast Honda. I appreciate that they will work with you in great length to guarantee you're happy. THANK YOU!! More

Great Experience I wanted a new model, HR-V, that was not out yet. My salesman, Bobby Miller was able to tell me what was coming in on the their first shipment and res I wanted a new model, HR-V, that was not out yet. My salesman, Bobby Miller was able to tell me what was coming in on the their first shipment and reserve the trim level and color I wanted. On roll out day he called me that my car was in. We worked out the details easily and to my satisfaction. Both my wife and I appreciated the time he spent with us explained out to operate all the new features in this car. After the sale he quickly responded to my calls when I needed more information. More

Service under duress First I want to praise David for getting me in fast without an appointment. I told him all I wanted was an oil change, and signed the paperwork. He ca First I want to praise David for getting me in fast without an appointment. I told him all I wanted was an oil change, and signed the paperwork. He came back a few moments later and asked it I had a couple of hours for a transmission / brake flush, I told him I did not as I had somewhere I needed to be. David walked away and came back a few moments later lets do the brake flush. At this point I felt a bit trapped, as if I said no I'd be pushed to the end of the line. He mentioned several times lots of people were showing up for their appointments and he would try and push me in first. I did not want the brake flush, but ended up paying over $100 for the service when all I wanted and needed was an oil change. Will NOT go back, will drive to another dealer. More

Worst car buying experience ever. This is the condensed version… My fiancé and I purchased a certified used Crosstour with a "we owe' from the dealership of cosmetic corrections they p This is the condensed version… My fiancé and I purchased a certified used Crosstour with a "we owe' from the dealership of cosmetic corrections they promised to make to the vehicle for us; we delayed delivery of the vehicle for five days so that they could make the corrections. When we arrived to pick up the vehicle the corrections had not been made which is when we met sales manager Doug Finwall. Doug blamed the sales person for the car not being done, told us the repair person was out of town for three weeks (which they should have told us prior to us leaving the vehicle for the five additional days) and insulted us by trying to convince us that all dark colored cars have swirl marks in the paint... Three weeks later after contacting Doug numerous times via phone and email (he claimed that we had an incorrect email address for him - the email address had been provided to us by the finance manager Jason Chase and confirmed by the receptionist Marissa) they took the car back to make the corrections. Another four days later we got the car back still not fixed. When we tried to refuse delivery of the vehicle Doug yelled at my fiancé telling him we are being unreasonable for expecting them to actually come through with the 'we owe' they had promised and threatened us that we "better give back their loaner car or else". Additionally he insulted us again by trying to convince us that they don't paint or dye leather when it is cold outside and told me to call him back in a few weeks when it wasn't so cold outside... I'm not sure if Doug’s behavior and actions toward us were due to us being young, that I am pregnant, that my fiancé is in the military or if he just really hoped we were completely ignorant and wouldn’t notice or say anything to anyone about being insulted and threatened but in any case he was absolutely appalling. At that point, almost a month later and also after discovering they had still not paid off the trade in we had given them, (which translates to us being charged a month’s worth of interest on a car loan for a car we had not owned in a month), we got the GM Fil Catania involved. It took a month of fighting, being insulted and threatened by the sales manager Doug and getting the GM involved to get what we had been promised. If this is how they treat their customers I am shocked how they have ever won an award. We will never go to this dealership again nor promote it in any way. More

Glad i bought here Excellent and fast service. I purchased my new CRV here just over a year ago and am very pleased both with my purchase and the service at this dealers Excellent and fast service. I purchased my new CRV here just over a year ago and am very pleased both with my purchase and the service at this dealership. I live aprox 25 miles away in orange county and its worth the drive. More