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Southwest Kia of Rockwall - Service Center

Rockwall, TX

4.8
343 Reviews

343 Reviews of Southwest Kia of Rockwall - Service Center

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April 13, 2023

Received excellent service from Nate he was very prompt and very detailed and made sure he kept me updated every step of the way More

by Mika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Service Dept
Apr 18, 2023 -

Southwest Kia of Rockwall responded

Hi Mika, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia of Rockwall.

April 11, 2023

I highly recommend Southwest Kia of Rockwall to anyone in the market for a new or used vehicle. They are very customer oriented when it comes to customer satisfaction. Their prices are competitive and no hag More

by tomsmith7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Stevens; Nate Davis
Apr 18, 2023 -

Southwest Kia of Rockwall responded

Hi Tom, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Southwest Kia of Rockwall.

April 08, 2023

Customer service was great at Southwest Kia of Rockwall. Working with Nate was great, he was straight forward and to the point. Took care of us and our vehicle getting warranty work done. Will definitely re More

by Jonathan Bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Davis
Apr 18, 2023 -

Southwest Kia of Rockwall responded

Hi Jonathan, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Southwest Kia of Rockwall.

April 03, 2023

The service was exceptional, and Nate is a great Service Advisor, and he makes sure the customers are satisfied. More

by Hughesjm61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate -Service
Apr 03, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was an exceptional experience. We hope to see you again here at Southwest Kia of Rockwall.

March 11, 2023

their courteous and so far have done a very good job completing all the updates I have needed on my car. More

by anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Mar 13, 2023 -

Southwest Kia of Rockwall responded

Hi Anne, Thank you for the review. It was an honor to work with you here at Southwest Kia of Rockwall. We hope to see you again soon.

March 04, 2023

I’ve been very pleased with SW KIA. They are courteous and have always solved any problem I’ve had More

by hobo.jimjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The sales lady I purchased my KIA from no longer works there I’m sorry to say
Mar 06, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are happy to hear your time with us has always been a kind experience. We hope to see you again soon.

February 25, 2023

Excellent experience! The service personnel were friendly and knowledgeable. I was very pleased. Hats off to you all and thank you for everything! More

by S58diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Erica
Feb 27, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was an excellent experience! We hope to see you again here at Southwest Kia of Rockwall!

February 24, 2023

Always get great service in Rockwall. Fast and reliable every time. Jimmy is the best! More

by Jrocha68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in service
Feb 27, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Southwest Kia of Rockwall!

February 22, 2023

Great Shop Young at heart. Got satisfaction in my safety inspection and had the repairs done. More

by dgiusto2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Stevens James Scott
Feb 23, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! It was a pleasure to work with you here at Southwest Kia of Rockwall! We hope to see you again soon!

February 16, 2023

Always professional and quick as possible. car wash always a plus and always satisfied when i leave More

by dpd7895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 17, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the kind words! We are glad your time with us was a professional experience! We hope to see you again here at Southwest Kia of Rockwall!

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