Back

Southwest Kia of Rockwall - Service Center

Rockwall, TX

4.8
343 Reviews

343 Reviews of Southwest Kia of Rockwall - Service Center

Sort by
June 01, 2023

The Service Department is very helpful and knows a lot about maintenance of the vehicles. More

by Kukana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy - Service Dept
Jun 02, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia of Rockwall.

May 26, 2023

Difficulty making an appointment, but service advisor at my appointment was great. He keep me informed about what needed to be serviced More

by mcstorey1947@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 30, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate your patience. We are glad you enjoyed your time with our service advisor. We hope to earn your business again here at Southwest Kia of Rockwall.

May 22, 2023

The best service anywhere. Service advisor takes care of everything you need from start to finish. More

by dianefoster14110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 22, 2023 -

Southwest Kia of Rockwall responded

Hi Diane, Thank you for the review. We are glad your time with us was the best experience. We hope to see you again here at Southwest Kia of Rockwall.

May 03, 2023

Very professional and kind. Very helpful answering my questions. Will always call when I need help. More

by wtfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Scott
May 04, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again down the road.

May 02, 2023

Fantastic service advisor got me in and out in no time and solved my problem More

by Geraldtidwell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Scott service department
May 02, 2023 -

Southwest Kia of Rockwall responded

Hi Gerald, Thank you for the review. We are glad your time with us was a fantastic experience. We hope to see you again here at Southwest Kia of Rockwall.

April 28, 2023

Erica Taylor took care of my car today and her professionalism was unparalleled, she made sure I knew where all the amenities were and took complete care of my vehicle! ⭐️⭐️⭐️⭐️⭐️ More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Taylor
May 01, 2023 -

Southwest Kia of Rockwall responded

Hi Leigh, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Southwest Kia of Rockwall.

April 28, 2023

Very professional and helpful I would recommend to everyone. They made a stressful situation pleasant. I will be back for sure More

by Christinemerritt281
Recommend Dealer
Yes
Employees Worked With
Nathan Davis
May 01, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review. It was a pleasure to work with you here at Southwest Kia of Rockwall. We hope to see you again soon.

April 25, 2023

Very friendly and fast service. They keep you updated on progress. And return your car clean. More

by frankmullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 26, 2023 -

Southwest Kia of Rockwall responded

Hi Frank, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Southwest Kia of Rockwall.

April 24, 2023

The service rep was special! I will ask for her at any future appointments! Thank you! More

by lcody1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Apr 26, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review. We are glad your time with us was a special experience. We hope to see you again here at Southwest Kia of Rockwall.

April 19, 2023

Jaela was a exceptional worker went above and beyond to meet all my need and make it a very easy and great experience... Highly recommended More

by jjarrell34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaela Gibson
Apr 26, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was an exceptional experience. We hope to see you again here at Southwest Kia of Rockwall.

...
8
...