Southwest Kia of Rockwall - Service Center

Ericka does a great job of keeping her customers informed of the status of their jobs and if there was a Swell Kia it would be a Kia Rockwall very good customer service. Kia of Rockwall makes Kia Plano look of the status of their jobs and if there was a Swell Kia it would be a Kia Rockwall very good customer service. Kia of Rockwall makes Kia Plano look awfully bad More

Great experience with their service department. Was greeted before I exited my car by Nigel. This guy was awesome. Perfect customer service, seems like a great guy and helped me out. Was greeted before I exited my car by Nigel. This guy was awesome. Perfect customer service, seems like a great guy and helped me out. More

Southwest Kia Rockwall knows the meaning of customer service it’s something that they could teach to Kia Plano service it’s something that they could teach to Kia Plano More

This dealership provided caring customer service. I did not have an appointment but service department worked me in and also provided anti-theft recall on vehicle. After 2- hour testing on battery, I did not have an appointment but service department worked me in and also provided anti-theft recall on vehicle. After 2- hour testing on battery, I was able to obtain new battery under warranty. Jimmy in service department made this possible. He is very knowledgeable, professional, and kept me updated on progress. I walked away with extra knowledge about my car and feel confident about service provided. I can’t say enough about Jimmy!!! Every time I come his deameanor is same. Hope you appreciate the good job he provides to customers. Excellent dealership!!! More

The people were really nice and helpful and the service is really great very courtesy is really great very courtesy More

Great service Stayed in touch with me regarding my car Honest!! Friendly place Thank you ! Honest!! Friendly place Thank you ! More

Erika is the best! Customer service is the best ! Had called mesquite and the service was not quite as great! Thanks Erika Customer service is the best ! Had called mesquite and the service was not quite as great! Thanks Erika More

Great customer service - price quoted was spot on - would recommend to all who need their care serviced or repaired recommend to all who need their care serviced or repaired More

They were professional. They kept me updated at all times. They worked hard to get me a loaner. Erica was the best service rep. They kept me updated at all times. They worked hard to get me a loaner. Erica was the best service rep. More

The service was done very well and promptly. The service advisor nsthan was a great help The service advisor nsthan was a great help More