Southwest Kia of Rockwall - Service Center

Service members I worked with were excellent. However service center severely understaffed and managers socializing rather than helping keep service center from getting back up. service center severely understaffed and managers socializing rather than helping keep service center from getting back up. More

the service was great the service manager and staff were great enjoyed the stay alot I will always get my cars service at kia of Rockwall great enjoyed the stay alot I will always get my cars service at kia of Rockwall More

Tina Kay was prompt and professional. She was very busy but managed all of us well. The young man that took my car was so polite as well. Thank y’all but managed all of us well. The young man that took my car was so polite as well. Thank y’all More

This dealership is amazing. I cannot say enough on the exceptional experience I receive every time I visit Southwest Kia of Rockwall. They go above and beyond to make sure you and your needs are taken car exceptional experience I receive every time I visit Southwest Kia of Rockwall. They go above and beyond to make sure you and your needs are taken care of. More

I have enjoyed working with the people at the Rockwall Texas location. Everyone was so nice and very kind. I felt that they would answer all my questions or take the time to find the answer for me. Texas location. Everyone was so nice and very kind. I felt that they would answer all my questions or take the time to find the answer for me. More

Great service, super quick and friendly, will be coming back and recommending to others with kias to get their service done here in the future back and recommending to others with kias to get their service done here in the future More

Very disappointed that they did not honor a free oil change that I was told I would get on my next visit. And hard to believe it went up 20 dollars in a 5 month period. change that I was told I would get on my next visit. And hard to believe it went up 20 dollars in a 5 month period. More

So for i haven’t had any problems. Haven’t had to wait hours for my car. And they wash it. First time kia owner hours for my car. And they wash it. First time kia owner More

There is a difference between the website and what they see at the dealership. I signed up for the only service recommended for my car which is full synthetic oil change. There was no clarification when th see at the dealership. I signed up for the only service recommended for my car which is full synthetic oil change. There was no clarification when they serviced it. When I saw they put synth-blend, they told me that’s what they use. KIA says that my car is only supposed to have full synthetic oil. More