Southwest Kia of Rockwall - Service Center

Kia Rockwall has the best customer service over any dealership I have ever experienced. Very respectful and thoughtful to customers needs. dealership I have ever experienced. Very respectful and thoughtful to customers needs. More

Very proactive in assessing the need of a software update before wasting everyone’s sending me to the shop before wasting everyone’s sending me to the shop More

The people are always very good to me. I'm arepeat customer, and don't feel that I've ever had a bad experience with them. customer, and don't feel that I've ever had a bad experience with them. More

Mess my car up and would not correct..they could have corrected it but tryed to charge me for there mistake.. corrected it but tryed to charge me for there mistake.. More

I have been getting my Forte serviced here since I bought new in 2013. Very pleased with the customer service here. new in 2013. Very pleased with the customer service here. More

Service department kept my vehicle for 3.5 days and didn’t even look at it. Had appointment booked out from two weeks out. Was the first one to bring my car in for the day. Refused to return calls, didn’t even look at it. Had appointment booked out from two weeks out. Was the first one to bring my car in for the day. Refused to return calls, voicemails, Facebook and eventually their phone system just stopped answering calls at all. Never will return. More

pleasant surroundings, great associates, sales, loan, service, job well done, waiting for plates, see you soon! service, job well done, waiting for plates, see you soon! More

Very friendly and professional and easy to deal with!!! My appointment was at 9:30 and they got my car in and out in a very reasonable amount of time. My appointment was at 9:30 and they got my car in and out in a very reasonable amount of time. More