Southwest Kia of Rockwall - Service Center

I had an appointment and they got my car in quickly for an oil change. My wait time was minimal Oil was changed and car was washed and looked good when I got it back. Service writer was nice and friendly. an oil change. My wait time was minimal Oil was changed and car was washed and looked good when I got it back. Service writer was nice and friendly. Good job Southwest Kia Rockwall. More

Good: low wait timeBad: website to make appt nit Good: low wait time Bad: website to make appt nit accurate and no reminders provided Good: low wait time Bad: website to make appt nit accurate and no reminders provided More

Personal are most courteous and helpful. Service time has been satisfactory. Most satisfied with my vehicle purchase. been satisfactory. Most satisfied with my vehicle purchase. More

Scheduled appointment online, very happy with ease of scheduling and service received. Thank you all! scheduling and service received. Thank you all! More

Charged me for an oil change that was supposed to be complimentary and did not fill the washer reservoir complimentary and did not fill the washer reservoir More

I’ve had bad experiences with this service center in the past. This time Dustin helped me out and he did a much better job of taking care of me. If all of my experiences were with Dustin, I would give 5 sta past. This time Dustin helped me out and he did a much better job of taking care of me. If all of my experiences were with Dustin, I would give 5 stars. More

Always have a great experience with Southwest Kia. In Rockwall. I have bought at least 4 Vehicles from this dealership. I Will be a customer for a very long time . Rockwall. I have bought at least 4 Vehicles from this dealership. I Will be a customer for a very long time . More

Great service Jimmy took good care of my car and Great service Jimmy took good care of my car and notified me of needed maintenance Great service Jimmy took good care of my car and notified me of needed maintenance More

Sabino was very knowledgeable and friendly, answered my questions and concerns. Thank you, so much! questions and concerns. Thank you, so much! More

I was told I needed a ton of work on my vehicle including new tires. I went directly to discount tire where they told me my tires were at 9 and 10. I feel that the service department was really dishonest or new tires. I went directly to discount tire where they told me my tires were at 9 and 10. I feel that the service department was really dishonest or mixed me up with another car. I will not be back. More