Southwest Kia of Rockwall - Service Center

Charged me for an oil change that was supposed to be complimentary and did not fill the washer reservoir complimentary and did not fill the washer reservoir More

I’ve had bad experiences with this service center in the past. This time Dustin helped me out and he did a much better job of taking care of me. If all of my experiences were with Dustin, I would give 5 sta past. This time Dustin helped me out and he did a much better job of taking care of me. If all of my experiences were with Dustin, I would give 5 stars. More

Always have a great experience with Southwest Kia. In Rockwall. I have bought at least 4 Vehicles from this dealership. I Will be a customer for a very long time . Rockwall. I have bought at least 4 Vehicles from this dealership. I Will be a customer for a very long time . More

Great service Jimmy took good care of my car and Great service Jimmy took good care of my car and notified me of needed maintenance Great service Jimmy took good care of my car and notified me of needed maintenance More

Sabino was very knowledgeable and friendly, answered my questions and concerns. Thank you, so much! questions and concerns. Thank you, so much! More

I was told I needed a ton of work on my vehicle including new tires. I went directly to discount tire where they told me my tires were at 9 and 10. I feel that the service department was really dishonest or new tires. I went directly to discount tire where they told me my tires were at 9 and 10. I feel that the service department was really dishonest or mixed me up with another car. I will not be back. More

oil changed was done in a timely manner was treated professionally will recommend others to have service done there professionally will recommend others to have service done there More

The staff is so kind and caring! Look, anybody trained to do an "update" on a recall can do that, expertly, quickly, and knowledgeably - but these guys are stellar! Of particular note was Jimmy Scott, Servi do an "update" on a recall can do that, expertly, quickly, and knowledgeably - but these guys are stellar! Of particular note was Jimmy Scott, Service Advisor. He felt like an uncle, taking charge of my precious KIA, seeing to it that the update was done. I felt well taken care of! And the front desk administrator, Kylee, counseled me on receiving my Visa gift card. The lovely lady who drove my car back and forth, complimented me on having a stick, and we chatted about that as she expertly multi-tasked her job at the door. This crew is like family. They are truly a credit to your company. Kudos, all 'round. -Jill Strehl, Emory,TX More

This dealership has always been efficient, reliable and available whenever I have needed service on my vehicle that I purchased from them. I am very pleased that the relationship doesn't end after the sale available whenever I have needed service on my vehicle that I purchased from them. I am very pleased that the relationship doesn't end after the sale. They work hard to please before, during and after the sale. Repeat business is key. More

Charles was amazing! If I need Kia in the future- I hope to do business with him again! ⭐️⭐️⭐️⭐️⭐️🏆 to do business with him again! ⭐️⭐️⭐️⭐️⭐️🏆 More