Southwest Kia of Rockwall - Service Center

The staff and personnel were very helpful and professional, from the front desk to the service person professional, from the front desk to the service person More

Everyone was helpful and friendly. I will refer my family and friends to KIA of Rockwall. Thank you. and friends to KIA of Rockwall. Thank you. More

I get my oil changed here ever since I bought the car at this dealership. They did an excellent job of servicing my car and looking up any recalls that were due! The wash and vacuum on my car was exceptiona this dealership. They did an excellent job of servicing my car and looking up any recalls that were due! The wash and vacuum on my car was exceptionally done!! Employees were very nice and helpful from greeting me to paying the bill! Thank you southwest Kia Rockwall!!! More

Quick and painless. The staff was friendly and I look forward too returning for my next service. forward too returning for my next service. More

Dustin deserves 5 stars but parts ordering needs work. They made a mistake by ordering the incorrect part which at the last minute (one day repair) ended up costing me $$1000 more than quoted. Dustin did They made a mistake by ordering the incorrect part which at the last minute (one day repair) ended up costing me $$1000 more than quoted. Dustin did try to make it right since it was their error but it didn’t allow a lot of time to make a decision on what to do and put me on the spot. Again not Dustin’s fault and I appreciated his help. Cashiers were also great and they even were able to magically get me a loaner which is hard to do since no one had cars. I only have a lower stars because of the error but they did make it right as best they could. More

Service was quick and friendly but I found that they had not filled my washer fluid, it makes Me wonder if they checked My other fluid levels not filled my washer fluid, it makes Me wonder if they checked My other fluid levels More

Good service. Great people. They were very friendly and got my car taken care of. got my car taken care of. More

Please stop sending multiple requests for a review— it’s excessive, annoying and not doing Kia any favors by aggravating their customers. excessive, annoying and not doing Kia any favors by aggravating their customers. More

Seem to always be knowledgeable of the issue. Always Seem to always be knowledgeable of the issue. Always welcoming. Need to give out free water bottles while we wait like they use to. Seem to always be knowledgeable of the issue. Always welcoming. Need to give out free water bottles while we wait like they use to. More

They handled my issues and were very nice. I have always had good service with my car. had good service with my car. More