Southwest Kia of Rockwall - Service Center

Everyone there has always been so nice and very affirmative all the cars. I enjoy every time I go up there. affirmative all the cars. I enjoy every time I go up there. More

Great work nice people I will be back Charles was really nice and helpful.... thanks nice and helpful.... thanks More

Everyone that I met was very professional, and was making sure I was taken care of while waiting. Bailee Christian was the most awesome sales person. I was very up front and honest with what I wanted, and sure I was taken care of while waiting. Bailee Christian was the most awesome sales person. I was very up front and honest with what I wanted, and Bailee was very up front and honest with making sure that my needs were met to the best of her availability. More

Great service, went over and above to make sure our car was in fully serviceable and safe to drive. The price was reasonable and they were able to turn the car around really quick! Thanks Southwest Kia... was in fully serviceable and safe to drive. The price was reasonable and they were able to turn the car around really quick! Thanks Southwest Kia... More

Dropped car off early. The guy talked like it wouldn’t take long and we had time to run and eat but it was 2 hours. No call or text so I called and it still wasnt ready. Car wash was very spotty. Just loo take long and we had time to run and eat but it was 2 hours. No call or text so I called and it still wasnt ready. Car wash was very spotty. Just looked rinsed off. Sad More

Service Employee Sabino was very helpful with the process. Kept us informed throughout the process. Great asset to Southwest Kia and should be commended for his commitment to excellent customer care process. Kept us informed throughout the process. Great asset to Southwest Kia and should be commended for his commitment to excellent customer care. More

Took 4 visits to resolve issue. Also told could take about 2 hours … took 5! I waited for repair due to 40-45 drive it takes to get to dealership! about 2 hours … took 5! I waited for repair due to 40-45 drive it takes to get to dealership! More

By far this visit was the best of any of the times we have been serviced.The car wash was awesome 👌 looks like a new car. have been serviced.The car wash was awesome 👌 looks like a new car. More

The salesman was great! Upper management not so good!! When we were ready to pick the car up and take it, paperwork was not done, the license plate was not ready. They had to go and print it! They good!! When we were ready to pick the car up and take it, paperwork was not done, the license plate was not ready. They had to go and print it! They only gave us one key and told us we did not have an extra key and the car was half full of gas!!! After spending over $57,000 do you think they would accommodate!! Don’t go there they won’t finish the job! More

The people who work there are very nice and courteous. Very efficient. Would definitely recommend this dealership, and have. Very efficient. Would definitely recommend this dealership, and have. More