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Southwest Kia of Rockwall - Service Center

Rockwall, TX

4.8
355 Reviews
Call Service Center (469) 314-2005

355 Reviews of Southwest Kia of Rockwall - Service Center

Sort by
September 20, 2022

Friendly & knowledgeable staff, made me feel comfortable while waiting & kept me informed of progress regularly More

by Rgfddeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
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Sep 21, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are happy you had a friendly time with our team here at Southwest Kia of Rockwall! We hope to see you again soon!

September 15, 2022

Jimmy I’m service does an awesome job! He handled our problem efficiently and quickly. The service manager listens and works hard to solve any issues. More

by Markdouglascunninghamthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Sep 16, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad our team was able to provide you with a quick and efficient experience here at Southwest Kia of Rockwall! We hope to work with you again in the future!

September 13, 2022

Excellent customer service before and after the sale! Would recommend for new and used cars and for service on any vehicle! More

by tarlawilber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in the service department.
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Sep 13, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad that your time with us was fantastic! We hope to see you again here at Southwest Kia of Rockwall!

August 31, 2022

I got EXCELLENT service & very happy with the job I had done. Your staff was very helpful & friendly! I really appreciate the experience again Thank you! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dehorney,
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Sep 01, 2022 -

Southwest Kia of Rockwall responded

Hi Deb, Thank you for the review! We are glad you had an excellent experience with our team here at Southwest Kia of Rockwall! We hope to see you again soon!

August 25, 2022

Excellent service and very pleasant to work with they took care of all my concerns and I felt confident that the work was done to perfection More

by Smcqueen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bledsoe , Bailee Christian
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Aug 31, 2022 -

Southwest Kia of Rockwall responded

Hi, receiving reviews like yours is what our Service Team strives for here at Southwest Kia of Rockwall. It's our job to provide excellent service to each and every customer. Thank you for trusting us with your vehicle and please don't hesitate to reach out to us whenever needed.

August 10, 2022

my family always has a good experience at KIA. the service and sales people are nice. More

by techman125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James scott
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Aug 12, 2022 -

Southwest Kia of Rockwall responded

We are so pleased that you have provided us with your excellent feedback. It's always our pleasure to serve our customers here at Southwest Kia of Rockwall. We're looking forward to assisting you again when you need us. Thank you for your loyal business.

August 06, 2022

They are very knowledgeable, friendly, and efficient! Wait time for my vehicle was minimal, and they listen if I have any concerns. More

by Kukana1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
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Aug 07, 2022 -

Southwest Kia of Rockwall responded

Our Service Team always want to ensure they are listening to our customer's concerns to ensure they receive the best experience here at Southwest Kia of Rockwall. We look forward to providing you with more knowledgeable, friendly, and efficient interactions.

July 28, 2022

i like the dealership always treated like my needs are important and with courtesy thank you More

by aggomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
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Jul 29, 2022 -

Southwest Kia of Rockwall responded

Here at Southwest Kia of Rockwall, our customer's needs are always important. Our team takes great pride in providing the most courteous care and are glad to know you enjoyed the experiences they provide. Please do not hesitate to let us know if there is anything else we can do for you.

July 23, 2022

Very Very Happy with my service! Thank you!!Lord Bless you! Thank you! Thank you! More

by m_huckaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin.
Report | Print
Jul 25, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are happy to see that your experience with us was awesome! We look forward to working with you again down the road!

July 22, 2022

Great dealership. Everyone there is always friendly. My 2021 Sorento is the 4th vehicle we have purchased from them. More

by Lynda.Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Southwest Kia of Rockwall responded

Hi Lynda, Thank you for the review! We are glad our team was able to provide you with a friendly experience. We hope to work with you again here at Southwest Kia of Rockwall!

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