Southwest Kia of Rockwall - Service Center

Was super easy to get my Kia Forte in for it's oil change. Was able to call and get it scheduled at midnight by the bot, and had it in the next morning. Only downside if you aren't ready for it, is change. Was able to call and get it scheduled at midnight by the bot, and had it in the next morning. Only downside if you aren't ready for it, is the wait times. Appointment was for 10am, and I left around noon, so roughly a 2 hour wait. Technician who spoke with me was super knowledgeable and helped me ensure my Kia was in top notch shape! More

I have been trying to visit with Bryan Hall Since December 16th 2024. They want mive forward with him. If he sick, let me know and I'll have the churches pray for him. December 16th 2024. They want mive forward with him. If he sick, let me know and I'll have the churches pray for him. More

Luke was great, very professional. Don’t like “Stella” the virtual (whatever) I prefer speaking to a live person namely Ashley when trying to make appt Don’t like “Stella” the virtual (whatever) I prefer speaking to a live person namely Ashley when trying to make appt More

Service was great! I got in there and they had me finished with 30 min. I’ll definitely use them again. I got in there and they had me finished with 30 min. I’ll definitely use them again. More

Excellent sevice. 5 star review. Nice people to work with. Jaela Gibson was very polite and exceptional to deal with. No problem recommending Rockwall Kia to anyone. 5 star review. Nice people to work with. Jaela Gibson was very polite and exceptional to deal with. No problem recommending Rockwall Kia to anyone. More

Very fast, and knowledgeable. Ask for Luke in service for all your car needs. Kia. Ask for Luke in service for all your car needs. Kia. More

Luke is awesome and goes above and beyond for customers. He is kind, professional, and knowledgeable. He is kind, professional, and knowledgeable. More

My experience was very pleasant tonight as always when I have to get my car serviced. Management took care of my car by reviewing the issue and explained what the problem was with the option of getting it t have to get my car serviced. Management took care of my car by reviewing the issue and explained what the problem was with the option of getting it taken care of. Thank you so much! More

The entire group of people that I dealt with were friendly, knowledgeable and helpful. Best place I’ve ever taken a vehicle to have it serviced. I am glad that I took my vehicle to this service cente friendly, knowledgeable and helpful. Best place I’ve ever taken a vehicle to have it serviced. I am glad that I took my vehicle to this service center to repair the recall on my vehicle. The recall was important to have done and they explained what they would do and how long it would take. The waiting area was clean and comfortable as well. More

Service was very good. My service representative was friendly, helpful and professional in taking care of my car My service representative was friendly, helpful and professional in taking care of my car More