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Southwest Kia of Rockwall - Service Center

Rockwall, TX

4.8
346 Reviews

346 Reviews of Southwest Kia of Rockwall - Service Center

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December 11, 2024

Very fast, and knowledgeable. Ask for Luke in service for all your car needs. Kia. More

by bc196262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service
Dec 11, 2024 -

Southwest Kia of Rockwall responded

Thank you for the 5-star review! We're happy to hear you had a fast and knowledgeable experience at Rockwall Kia. Luke will be thrilled to know you recommend him. We look forward to assisting you again in the future!

December 08, 2024

Luke is awesome and goes above and beyond for customers. He is kind, professional, and knowledgeable. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke lovejoy
Dec 09, 2024 -

Southwest Kia of Rockwall responded

Joy, we're delighted to hear that Luke provided such exceptional service at Rockwall Kia. Thank you for sharing your experience with us!

December 05, 2024

My experience was very pleasant tonight as always when I have to get my car serviced. Management took care of my car by reviewing the issue and explained what the problem was with the option of getting it t More

by lia_boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lovejoy
Dec 05, 2024 -

Southwest Kia of Rockwall responded

Lia, we're delighted to hear that your service experience was pleasant at Rockwall Kia. Our team is always here to ensure everything goes smoothly for you. Thank you for trusting us with your car!

November 27, 2024

The entire group of people that I dealt with were friendly, knowledgeable and helpful. Best place I’ve ever taken a vehicle to have it serviced. I am glad that I took my vehicle to this service cente More

by Notpublic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 02, 2024 -

Southwest Kia of Rockwall responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Rockwall Kia provided friendly and knowledgeable service, making the recall process smooth. We appreciate your trust in us and are glad you found our waiting area comfortable.

November 26, 2024

Service was very good. My service representative was friendly, helpful and professional in taking care of my car More

by Trevabray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llaha
Nov 26, 2024 -

Southwest Kia of Rockwall responded

Treva, we're delighted to hear that you had a positive experience with our team at Rockwall Kia. Thank you for sharing your feedback!

November 21, 2024

I went to the service department for a recall problem. The whole customer service department was super friendly and helpful. More

by jlemmons49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 21, 2024 -

Southwest Kia of Rockwall responded

Thank you for the positive feedback! We're delighted to hear that our Rockwall Kia service team provided friendly and helpful assistance. We appreciate your visit and look forward to serving you again in the future!

November 08, 2024

Fantastic service from start to finish. Ashley the service rep was fantastic! Great communication, my car was finished ahead of schedule. More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley from service dept. Tech was fantastic too
Nov 08, 2024 -

Southwest Kia of Rockwall responded

Hi Sheryl, Thank you for the stellar review! We're delighted to hear that Ashley and the Rockwall Kia team provided you with fantastic service! Please let us know how we can serve you in the future!

November 06, 2024

Love going here, they’re always so nice! No pressure either! Customer service is great and the customer lounge is always clean. I feel very comfortable here. And to me that says a lot. More

by shumom482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaela Gibson
Nov 07, 2024 -

Southwest Kia of Rockwall responded

Thank you for sharing your experience with us at Rockwall Kia! We're delighted to hear that our team and facilities make you feel comfortable. We appreciate your support and look forward to welcoming you back soon!

November 06, 2024

They are clean, prompt, and thorough! I’ve been coming here for years and I’m always pleased. More

by cassidy.elizabethmae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Adams - Service
Nov 07, 2024 -

Southwest Kia of Rockwall responded

Cheers to the 5-stars! We truly appreciate your continued support at Rockwall Kia. We're here for your future automotive service and sales needs. See you at your next visit!

November 02, 2024

The service person was pleasant and professional. The waiting area was clean and comfortable. I would recommend this dealership to others. More

by dcmmcquillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Nov 04, 2024 -

Southwest Kia of Rockwall responded

Thank you for recommending Rockwall Kia! We're delighted to hear that our service team and facilities met your expectations. We look forward to welcoming you back in the future!

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