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Southwest Kia of Rockwall
Rockwall, TX
1,049 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,049 reviews
October 09, 2017
Excellent Austin at the South west kia in rockwall was aawsome sales men he did everything to get us approved and i would recommend anyone to him and to the sou Austin at the South west kia in rockwall was aawsome sales men he did everything to get us approved and i would recommend anyone to him and to the southwest kia ... We love our new 2017 kia forta .. More
by Candi
Employees Worked With
Austin Orthman
October 07, 2017
Great Customer Service The Southwest Kia family is an amazing group of people. I highly recommend then to anyone looking for a new or used vehicle. I am very satisfied with The Southwest Kia family is an amazing group of people. I highly recommend then to anyone looking for a new or used vehicle. I am very satisfied with the car and with the customer service. Glad to be apart of the Southwest Kia Family! More
by jenniferlinton
Employees Worked With
Austin Orthman
October 07, 2017
Kia Sol in Rockwall Thanks Ryan for your help with the purchase of our new Kia Sol 2017. Really are pleased with it. Appreciate your time to go pick the car and deliver Thanks Ryan for your help with the purchase of our new Kia Sol 2017. Really are pleased with it. Appreciate your time to go pick the car and deliver it to us. Our visits are always pleasant and get our vehicle out of service department in a short time. Thanks again More
by Newcar2017
September 25, 2017
Experience Went to multiple dealerships, Southwest Kia was AWESOME, VERY friendly and helpful. They did not pressure us at all. Angela, our sales person was amaz Went to multiple dealerships, Southwest Kia was AWESOME, VERY friendly and helpful. They did not pressure us at all. Angela, our sales person was amazing and Joey the manager was very helpful. Would for sure recommend. More
by kelsey davis
Employees Worked With
Joey Wilhoite, Angela Williams
September 25, 2017
Great car buying experience Our budget was very low starting out and Jim Johnson helped us more than I thought we could have been helped. Went in there with a real tough and low Our budget was very low starting out and Jim Johnson helped us more than I thought we could have been helped. Went in there with a real tough and low amount that we wanted to spend on a monthly payment and came out getting a great deal and a nice car with everything we wanted! Great customer service!!! Thank you again Jim! More
by Emeryk
Employees Worked With
Bill Colburn, Jim Johnson
September 22, 2017
Lovin' our Jeep Life thanks to Jim @ Southwest Kia Rockwall Great experience at Southwest Kia Rockwall, great sales person that was not pushy. Answered all of our questions & helped us achieve the vehicle we wa Great experience at Southwest Kia Rockwall, great sales person that was not pushy. Answered all of our questions & helped us achieve the vehicle we wanted @ the closest possible rate & price we wanted. Did not try to put us in something else, which was a huge deal to me because other dealerships have tried to do that. Respected what out family wanted & needed, and made sure our vehicle was perfect. Jim is fantastic! Please don't hesitate to contact him with any needs for a vehicle, & tell him I sent ya! 5 star experience for sure! More
by Dawn Johnston
Employees Worked With
Jim Johnson
September 19, 2017
My fifth Kia from Southwest Fine people who go out of their way to make your dreams happen. Thank you to Austin, Jacob and James! Mauricio in finance too.! I bet my next Kia is Fine people who go out of their way to make your dreams happen. Thank you to Austin, Jacob and James! Mauricio in finance too.! I bet my next Kia is from here also. More
by Wonder Woman In Forney
Employees Worked With
Mauricio, James Adams, Austin Orthman, Jacob Rosales
September 19, 2017
Repairs We bought a Sorento and within two days our battery was dead; however they made it good and replaced the battery with no charge to us. They not only m We bought a Sorento and within two days our battery was dead; however they made it good and replaced the battery with no charge to us. They not only made it good and did it very quickly. This dealership is amazing!! More
by Sugar123
Employees Worked With
Brian Mathis
September 16, 2017
Austin and Kyle were upfront gentlemen to deal eith In this day and age I refuse to deal with a dealer that plays " talk to my manager game". Kyle with southwest Kia rockwall gave my ( what I felt) a f In this day and age I refuse to deal with a dealer that plays " talk to my manager game". Kyle with southwest Kia rockwall gave my ( what I felt) a fair price quote via email with no " bait and switch" once at the dealership! I will give Austin/ Kyle first shot for my next vehicle purchase. Remember perception is reality - and as long as the customer feels like they received a fair deal all with be good. See you next Austin / kyle More
by Sgriffin
Employees Worked With
Sorry can't remember finance but he was great as well , Kyle Wynn, Austin Orthman
September 15, 2017
New Sorento I can not say enough good things about this dealership. It was the best buying experience I have ever had. Our salesman Austin even answered our cal I can not say enough good things about this dealership. It was the best buying experience I have ever had. Our salesman Austin even answered our calls on his day off. The Sales Manger James made us feel so comfortable and made sure he was available. He went out of his way to get our deal done and our payments where we needed them and our due date was where we needed it. I highly recommend doing business with Southeest KIA of Rockwall. More
by Sugar123
Employees Worked With
James Adams, Austin Orthman
