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Southwest Kia of Rockwall
Rockwall, TX
1,043 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,043 reviews
September 19, 2017
My fifth Kia from Southwest Fine people who go out of their way to make your dreams happen. Thank you to Austin, Jacob and James! Mauricio in finance too.! I bet my next Kia is Fine people who go out of their way to make your dreams happen. Thank you to Austin, Jacob and James! Mauricio in finance too.! I bet my next Kia is from here also. More
by Wonder Woman In Forney
Employees Worked With
Mauricio, James Adams, Austin Orthman, Jacob Rosales
September 19, 2017
Repairs We bought a Sorento and within two days our battery was dead; however they made it good and replaced the battery with no charge to us. They not only m We bought a Sorento and within two days our battery was dead; however they made it good and replaced the battery with no charge to us. They not only made it good and did it very quickly. This dealership is amazing!! More
by Sugar123
Employees Worked With
Brian Mathis
September 16, 2017
Austin and Kyle were upfront gentlemen to deal eith In this day and age I refuse to deal with a dealer that plays " talk to my manager game". Kyle with southwest Kia rockwall gave my ( what I felt) a f In this day and age I refuse to deal with a dealer that plays " talk to my manager game". Kyle with southwest Kia rockwall gave my ( what I felt) a fair price quote via email with no " bait and switch" once at the dealership! I will give Austin/ Kyle first shot for my next vehicle purchase. Remember perception is reality - and as long as the customer feels like they received a fair deal all with be good. See you next Austin / kyle More
by Sgriffin
Employees Worked With
Sorry can't remember finance but he was great as well , Kyle Wynn, Austin Orthman
September 15, 2017
New Sorento I can not say enough good things about this dealership. It was the best buying experience I have ever had. Our salesman Austin even answered our cal I can not say enough good things about this dealership. It was the best buying experience I have ever had. Our salesman Austin even answered our calls on his day off. The Sales Manger James made us feel so comfortable and made sure he was available. He went out of his way to get our deal done and our payments where we needed them and our due date was where we needed it. I highly recommend doing business with Southeest KIA of Rockwall. More
by Sugar123
Employees Worked With
James Adams, Austin Orthman
September 12, 2017
Great Jacob was great & professional. He helped me pick the right car for me and my family. He gave good advice and was very patient with my decision. Jacob was great & professional. He helped me pick the right car for me and my family. He gave good advice and was very patient with my decision. More
by oheybre
Employees Worked With
Jacob Rosales
September 11, 2017
Found a great car in my price range Jacob was able to find a car that met all of my needs while working with budget! He was so helpful....great service.. And I'm so happy with my purchas Jacob was able to find a car that met all of my needs while working with budget! He was so helpful....great service.. And I'm so happy with my purchase!! More
by Patricia Underwood
Employees Worked With
Jacob Rosales
September 11, 2017
Great Experience!! First and Foremost I want to thank Jacob for his warm hospitality toward me helping making everything go smooth as possible. Jacob went above and beyo First and Foremost I want to thank Jacob for his warm hospitality toward me helping making everything go smooth as possible. Jacob went above and beyond to make sure I completely satisfied. I will recommend Jacob to all my family and friends when they are in the market for buying a Kia Optima. I'm all Smiles!!! More
by Victoria
Employees Worked With
Jacob Rosales
September 11, 2017
This was the first car for me to buy alone! My husband just passed away unexpectedly and I knew I needed a new car but didn't want to deal with the headache of buying a new one. But my Experien My husband just passed away unexpectedly and I knew I needed a new car but didn't want to deal with the headache of buying a new one. But my Experience was perfect and enjoyable thanks to Austin OrthmAn More
by Vbroach
Employees Worked With
Austin Orthman
September 09, 2017
Great experience with a trusted salesman Mi was told about Austin from multiple members of my family who bought cars from him in the last 2 months! I came in with certain expectations and he Mi was told about Austin from multiple members of my family who bought cars from him in the last 2 months! I came in with certain expectations and he not only met them, but exceeded them! I got the car I wanted at the price I wanted, no haggling, no pressure.. If there ever was a dealership with an employee you could trust, in an industry with people you often can't trust, this salesman and dealership is it.. The real deal! Thank you so much Austin for taking care of me and the other 3 in my family who also bought cars from you! I highly recommend anyone to come here to Rockwall and see Austin!! More
by Linda E.
Employees Worked With
Austin Orthman
August 28, 2017
Absolutely amazing!! I was needing a new SUV for my babies and I, I felt right at home. Austin, Mauricio, and Kyle all worked together to make sure to get me in a vehicle I was needing a new SUV for my babies and I, I felt right at home. Austin, Mauricio, and Kyle all worked together to make sure to get me in a vehicle that was everything I needed and wanted!! I couldn't have asked for a better place to buy my car from! They were so patient with me on everything!! I would definitely recommend buying a car from this dealership. More
by CristinFinney
