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Southwest Kia of Rockwall
Rockwall, TX
1,049 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,049 reviews
November 14, 2017
Thank You!! Thank you for working so hard to get the best deal for me! My family is a Kia family and we will definitely be back to do business at Southwest Kia in Thank you for working so hard to get the best deal for me! My family is a Kia family and we will definitely be back to do business at Southwest Kia in Rockwall! Kyle and James are the best!! More
by MWilliams
Employees Worked With
Bill Colburn, James Adams, Kyle Wynn
November 11, 2017
True Peace of Mind Jacob and Jim were the best they gave my fiancé and myself the best peace of mind with the whole vehicle process 100% of themselves also!!!!!!!!! But Jacob and Jim were the best they gave my fiancé and myself the best peace of mind with the whole vehicle process 100% of themselves also!!!!!!!!! But the whole staff was wonderful very professional More
by Takanna B
Employees Worked With
Jim Johnson, Jacob Rosales
November 11, 2017
Fast and not furious :) Sales, finance and management teams were all speedy and personable. Worked well with my needs and provided a fair deal on both my trade in and the veh Sales, finance and management teams were all speedy and personable. Worked well with my needs and provided a fair deal on both my trade in and the vehicle I purchased. Everything was easy to understand from financing and warranty options to learning about the features of my new vehicle. Will definitely recommend this dealership to friends. More
by Jendico
Employees Worked With
Jim Johnson
November 10, 2017
Awesome Jim helped my wife and I get in our first car. Jim was awesome and we really enjoyed our total experience. And the car is awesome too. Jim helped my wife and I get in our first car. Jim was awesome and we really enjoyed our total experience. And the car is awesome too. More
by Alon
Employees Worked With
Jim Johnson
November 06, 2017
Great dealer, great service I’m in Louisiana and have been doing research for cars online and found one at this dealership that i like. Austin Orthman has been super helpful, pro I’m in Louisiana and have been doing research for cars online and found one at this dealership that i like. Austin Orthman has been super helpful, professional, and went the extra mile to do everything he can to help me. I asked for more pictures of the vehicle and almost immediately he sent them. When i am ready to pull the trigger, this dealership will get my business from a customer service perspective alone. More
by Vrae
Employees Worked With
Austin Orthman
November 06, 2017
Fast painless honest I would recommend this dealership to anyone i know! The salesman Austin was great to work with, the buy was fast painless and no one beats around the I would recommend this dealership to anyone i know! The salesman Austin was great to work with, the buy was fast painless and no one beats around the bush! More
by Man of steele
Employees Worked With
James Adams, Austin Orthman
November 06, 2017
Thanks! Friendly folks and great service. We appreciate the time you guys spent to make sure we were taken care of. Would deal with again. Thanks! Friendly folks and great service. We appreciate the time you guys spent to make sure we were taken care of. Would deal with again. Thanks! More
by Zbb
Employees Worked With
Austin Orthman
November 06, 2017
Sales experience We had a great salesman. He is very detailed and quick to respond. We did everything over the phone/online since we live out of town except sign the p We had a great salesman. He is very detailed and quick to respond. We did everything over the phone/online since we live out of town except sign the papers and pick up vehicle. Austin also worked hard to get the price to what we needed it to be. Overall it was a great experience. More
by Renee
Employees Worked With
Austin Orthman
November 03, 2017
Great Service! Jim was very helpful in helping us buy our new 2018 Kia Optima LX. We got everything we wanted including a great price! Everyone had great customer se Jim was very helpful in helping us buy our new 2018 Kia Optima LX. We got everything we wanted including a great price! Everyone had great customer service from the moment we walked through the doors. I’m extremely happy with our purchase. More
by anthonyh159383
Employees Worked With
Jim Johnson
November 02, 2017
Best Customer Service!! Right away we felt welcomed from the moment we walked through the doors! Jim was very friendly, helpful and overall just wonderful. He was so informat Right away we felt welcomed from the moment we walked through the doors! Jim was very friendly, helpful and overall just wonderful. He was so informative on all the many tech features on our car! It was amazing customer service from all the employees there. I must say the best part was that it didn’t take too long to sign all the necessary paperwork and be on our way. We were overwhelmed with excitement to be able to drive home in our new 2018 Kia Optima LX! More
by Melodyh16
Employees Worked With
Jim Johnson
