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Southwest Kia of Rockwall
Rockwall, TX
1,049 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,049 reviews
January 16, 2018
Professional and down to earth The car itself (I got an Optima) is a huge value for the buck with great handling and high end features. Angela Williams is very knowledgeable and pat The car itself (I got an Optima) is a huge value for the buck with great handling and high end features. Angela Williams is very knowledgeable and patient. No gimmicky stuff and the staff is pretty laid back. We didn't want to get a car yet but really needed to replace one. Everyone made that as good an experience as it can be. I LOVE the car and this is a great place to buy or get service. More
by Dave
Employees Worked With
Angela Williams
January 16, 2018
Excellent customer service Friendly, friendly, friendly! Very thorough; very, very fair. Matthew Forman wanted to make sure we had the car we we’d be happy with for a long time. Friendly, friendly, friendly! Very thorough; very, very fair. Matthew Forman wanted to make sure we had the car we we’d be happy with for a long time. The safety features on the Soul+ are great. Gas mileage is awesome. It was by far the best vehicle transaction my husband and I have ever had. From the finance end of things: Jacob Rosales was great to work with also. Very personable, thourough and fair. He didn’t try to rip us off by adding in things we didn’t need. Thank you Matt and Jacob and the whole team at Southwest Kia of Rockwell. You guys rock! More
by lnjwink
Employees Worked With
Matthew L. Forman, Matthew Forman
January 15, 2018
Easy Friendly Buying Experience. Gave us high dollar for trade in and put us the vehicle that best suit our monthly pmt needs. Jim Johnson was our sales rep and he found multiple vehi Gave us high dollar for trade in and put us the vehicle that best suit our monthly pmt needs. Jim Johnson was our sales rep and he found multiple vehicles that would work with our price and we chose the 2018 Kia Sprotage. More
by Kia Buyer
Employees Worked With
Jim Johnson
January 15, 2018
Day'Shon and her Soul I'm glad I was able to witness the excitement on my daughter's face when she was handed the keys to her new 2018 Kia Soul. I'm glad I was able to witness the excitement on my daughter's face when she was handed the keys to her new 2018 Kia Soul. More
by T Shorter
Employees Worked With
Joey Wilhoite, Austin Orthman
January 11, 2018
Awesome service The sales team is fabulous not pushy. Honest sales team that treats you fair and respect you! Matthew and James did an outstanding job. I appreciate The sales team is fabulous not pushy. Honest sales team that treats you fair and respect you! Matthew and James did an outstanding job. I appreciate the help they gave me in my purchase!! More
by Jlewissk
Employees Worked With
Matthew foreman , James Adams, Matthew Forman
January 11, 2018
Southwest Kia has the greatest employees! I want to say that I had a great sales person Austin Orthman who went above and beyond helping me to get .my dream car the Kia Soul! He was very court I want to say that I had a great sales person Austin Orthman who went above and beyond helping me to get .my dream car the Kia Soul! He was very courteous and helpful as well as making sure we got a good deal. I tell everyone to go to Kia in Rockwall and ask for Austin. I know I will definitely be a return customer. Thank you Austin Orthman! More
by sandy55
Employees Worked With
Austin Orthman
January 11, 2018
Best customer service ever! I was recommended to this dealership by my mom and this by far has been the most superb car buying experience I’ve ever had thanks to Austin and Joey! I was recommended to this dealership by my mom and this by far has been the most superb car buying experience I’ve ever had thanks to Austin and Joey!!! They took their time with me and created such a positive process for myself and my mom! I can’t thank you guys enough! More
by Dayshonk
Employees Worked With
Joey Wilhoite, Austin Orthman
January 10, 2018
Mustang GT Today is an amazing day , I get to walk out of the dealership with a 2017 Ford Mustang GT. Special thanks to Austin Orthman for hooking us up with a d Today is an amazing day , I get to walk out of the dealership with a 2017 Ford Mustang GT. Special thanks to Austin Orthman for hooking us up with a decent payment plan! More
by RedStang23
Employees Worked With
Austin Orthman
January 09, 2018
Awesome! This dealership was amazing! So friendly and easy to work with! Definitely will be back and will refer everyone I know!! Thank you again so much!! This dealership was amazing! So friendly and easy to work with! Definitely will be back and will refer everyone I know!! Thank you again so much!! More
by Jessielynn
Employees Worked With
Jim Johnson
January 06, 2018
First car As a first car buying experience I would say that overall everything was great. I got in and out quickly and efficiently and drove off the lot satisfi As a first car buying experience I would say that overall everything was great. I got in and out quickly and efficiently and drove off the lot satisfied with a brand new car. Thank you Austin for all your help More
by Kcradd23
Employees Worked With
Austin Orthman
