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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
1,037 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,037 reviews

August 14, 2024

My car was booked for 2pm, I got there 1:40 and they took the car immediately, worked on it, and I was out by 4pm. They give recommendations on other areas as well. Great service! More

by Makario
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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Aug 15, 2024 -

Southwest Kia of Rockwall responded

Thank you for sharing your experience! We're glad to hear the team at Rockwall Kia provided prompt and efficient service. We appreciate your feedback and look forward to serving you again!

August 11, 2024

They have really good people working there. They were quick and efficient. I will refer them to family and friends. More

by Nana
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Aug 12, 2024 -

Southwest Kia of Rockwall responded

Nana, thank you for the kind words! We're glad to hear you had a great experience with our team at Rockwall Kia. We appreciate your referrals and support!

August 09, 2024

Very knowledgeable and accommodating. Did exactly what was needed in a timely manner. Shuttle service was prompt. More

by jayloar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
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Aug 12, 2024 -

Southwest Kia of Rockwall responded

Jayloar, we're glad to hear you had a great experience with our team at Rockwall Kia! Thank you for the positive feedback and support.

August 04, 2024

Great service by Marcus Taylor. I would refer him in the future & look forward to doing business in the future More

by Lnovy09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Southwest Kia of Rockwall responded

Thank you for the kind words! We're delighted to hear that Marcus provided great service at Rockwall Kia. We look forward to assisting you again in the future!

August 02, 2024

They have always been friendly and service oriented. For a dealer the cost of service seems very competitive to me. The quality of the work has never been a problem and the complimentary wash is always More

by lmb2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lovejoy
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Aug 02, 2024 -

Southwest Kia of Rockwall responded

Thank you for the positive feedback! We're glad to hear that our friendly service and competitive pricing at Rockwall Kia have met your expectations. We appreciate your support and look forward to serving you again soon!

July 31, 2024

Experience was great. No pressure, straightforward and got the deal done. Very pleased with this dealership More

by RTW1345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Tall" Zach
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Aug 01, 2024 -

Southwest Kia of Rockwall responded

We're delighted to hear you had a great experience at Rockwall Kia! Thank you for sharing your positive feedback and choosing our dealership. Enjoy the ride!

July 31, 2024

Service advisor, Luke Lovejoy is a pleasure to work with. We like the new furniture in the waiting area. Thanks for free coffee. More

by the2simpsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUKE, Service advisor
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Aug 01, 2024 -

Southwest Kia of Rockwall responded

We're delighted to hear that Luke and the new waiting area enhancements made your visit enjoyable at Rockwall Kia. Thank you for sharing your positive experience and enjoy the coffee!

Aug 01, 2024 -

the2simpsons responded

I experienced good service at Southwest KIA in Rockwall, Texas.

Aug 02, 2024 -

Southwest Kia of Rockwall responded

Thank you for your follow-up! We’re glad to hear you had a good experience at with us at Rockwall Kia. If you need anything else or have more feedback, feel free to let us know. We appreciate your support!

July 27, 2024

Southwest Kia made the buying experience easy, we Had Ethan as a sales rep and he was one of the best we have had and made the purchase quick and simple. More

by Kevinf0233
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ethan Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Southwest Kia of Rockwall responded

We're delighted to hear that Ethan made your experience at Rockwall Kia smooth and hassle-free. Thank you for choosing us and enjoy your new vehicle!

July 22, 2024

The service was great and very fast service I would recommend anyone using them in great application the business More

by mrkelvinclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden
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Jul 22, 2024 -

Southwest Kia of Rockwall responded

We're delighted to hear you had a great experience with Rockwall Kia! Thank you for recommending us and sharing your positive feedback.

July 22, 2024

Dealership was very knowledgeable about what cars were in stock & found exactly what I wanted. Bailey & Marcus know everything about KIAS More

by terrieburson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey in sales
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Jul 22, 2024 -

Southwest Kia of Rockwall responded

We're glad to hear Bailey and Marcus were able to help you find exactly what you wanted at Rockwall Kia! Thank you for the great feedback!

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