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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.6
1,009 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,009 reviews

October 02, 2021

Did a great job on service just price was higher than what I think it should be, but everything was great with everything else. More

by BPACE12
Recommend Dealer
Yes
Employees Worked With
Joey Wilhoite, Ron Bailey
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Oct 12, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for the kind words. Our team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 01, 2021

Honestly, I miss the detailed inspection and information that the service managers would go over More

by Leblenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It was service
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Oct 26, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia of Rockwall. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience. Kirk West, Fixed Operations Manager, kirkwest@lithia.com

Oct 26, 2021 -

Leblenk responded

Feel free to email me back at leblenk@aol.com or you can call me at 972-743-3669

September 30, 2021

I had the best car buying experience at Southwest Kia of Rockwall. Bailey Christian was extremely helpful along the way helping me get Into a brand new 2022 Kia K5 GT-line with red leather, navigation and a More

by kamarr23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailee Christian, Andrew Page
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September 30, 2021

A great experience overall. Everyone was very friendly. It was enjoyable from beginning to end. More

by DavidReeve91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sweeney
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September 30, 2021

This dealership kept me up to date on my vehicle search, and let me know when it was available. More

by jennypadgett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailee Christian ??????????, Andrew Page
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September 30, 2021

Kia Rockwall has the best customer service over any dealership I have ever experienced. Very respectful and thoughtful to customers needs. More

by ISAACSFALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bunch
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September 30, 2021

Very proactive in assessing the need of a software update before wasting everyone’s sending me to the shop More

by JOHNSONG51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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September 30, 2021

Great customer service and easy to work with the sales person. Would return on future purchases. More

by mcmaster001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Page
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September 29, 2021

The people are always very good to me. I'm arepeat customer, and don't feel that I've ever had a bad experience with them. More

by The principle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Matt
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September 28, 2021

Mess my car up and would not correct..they could have corrected it but tryed to charge me for there mistake.. More

by MARLON.COURTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Williams
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