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Southwest Kia of Rockwall

Rockwall, TX

4.5
1,051 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,051 reviews

November 11, 2021

Personal are most courteous and helpful. Service time has been satisfactory. Most satisfied with my vehicle purchase. More

by A.CORDOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hi, thanks for the valuable feedback. Our team at Southwest Kia of Rockwall was delighted to hear your kind words. We look forward to seeing you again soon!

November 11, 2021

Courtesy sales and finance team . Non pushy . Explained the vehicle to us . Much better than other dealership we had went too More

by RICKIEALLEN65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the valuable feedback. Antoine is an asset to our team at Southwest Kia of Rockwall. We hope to see you again soon!

November 10, 2021

I worked with the dealership over text as I was an out of state customer. The process was very easy and the salesman Gerald Lee was extremely professional and answered all of my questions. More

by bllsm1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Lee and Aaron Taylor
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for the kind words. Gerald & our team at Southwest Kia were thrilled to hear them. We look forward to seeing you again soon!

November 10, 2021

Awesome place to purchase a car would highly recommend anyone to Southwest Kia of Rockwall! More

by CATELYNNBROOKE01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Queenie
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for the positive feedback. We hope to see you again at Southwest Kia of Rockwall!

November 10, 2021

Bailey was easy to work with, not happy about paying for LoJack and special coating. More

by conolyj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailee Christian
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Thanks for the positive feedback! We hope to see you again soon at Southwest Kia of Rockwall!

November 10, 2021

Great service. Thanks to Omar from Sales and Elliot from Finance to make this easy and quick. More

by cchamp7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Elliot.
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Thank you for taking the time to leave us a review. Omar, Elliot and our entire team at Southwest Kia of Rockwall was delighted to hear your comments. Thanks for choosing us and we look forward to seeing you again soon!

November 09, 2021

Each person I worked with made the car buying process easy. I had to wait for my car to get finished and they actually ended up bringing the car to me. More

by jessica.jill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Aaron
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the kind words! We are thrilled to hear that your visit to Southwest Kia of Rockwall was extraordinary. We hope to see you again soon!

November 09, 2021

Danny and Bailee did a great job. Have purchased 3 vehicles there, will continue to shop there because they make me feel like family More

by JASHARPE2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailee Christian
Nov 16, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for the fabulous feedback! Bailee & Danny are both assets to our team at Southwest Kia of Rockwall. We appreciate you choosing us for your vehicle needs and look forward to continuing to serve you and your family!

November 09, 2021

Scheduled appointment online, very happy with ease of scheduling and service received. Thank you all! More

by BRADSHAW.AUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello, we appreciate you taking the time to leave us a five-star review. Danny & the rest of the team were delighted to hear your feedback. We hope to see you again soon at Southwest Kia of Rockwall.

November 09, 2021

Charged me for an oil change that was supposed to be complimentary and did not fill the washer reservoir More

by kwdvm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daisy
Nov 16, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia of Rockwall. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience. Kirk West, Fixed Operations Manager, kirkwest@lithia.com

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