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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.6
985 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 985 reviews

October 26, 2021

Service rep. Dustin Winter was very attentive and had my car in and out quickly. Thank you Dustin. More

by LGDEAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Winter- service Rep
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Oct 29, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Rockwall were thrilled to hear them. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

Helpful
October 25, 2021

The service department did a wonderful job. They did a professional and a good job. More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Helpful
October 22, 2021

Friendly staff and informative concerning the vehicle I was interested in purchasing. Location is easy More

by atlas1296
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

Helpful
October 22, 2021

Great service, but it does take some time. Be prepared Great service, but it does take some time. Be prepared to drop your vehicle off. More

by GARCIAJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guy
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Oct 26, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

Helpful
October 21, 2021

I was pleased with the overall customer service experience! Everyone was pleasant and patient and allowed me to make the beat decision for my family More

by WAKIESHA.CHASE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Johns
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Oct 29, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Rockwall were thrilled to hear them. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

Helpful
October 20, 2021

For the third time, the wait for service was too long. I scheduled an appt for an oil change. I arrive early for the appt but the oil change took 2 hrs. The time before, the oil change took 3.5 hrs. I thoug More

by Mp 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Wilhoite
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Oct 26, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the feedback. Our team at Southwest Kia of Rockwall aims to provide excellent service to every customer, every time. I regret that you waited longer than normal for your service appointment. Your comments will be addressed internally and we appreciate your patronage. Thanks again.

Helpful
October 20, 2021

Management is improving and they are making things right. Would recommend for any car buyers. More

by Ruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts manager was awesome Tyler, Angela Williams
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Oct 26, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

Helpful
October 19, 2021

Antoine was a really great Salesman. He knows your cars. He was not overly pushy and for me that is a blessing. I really dislike Sales Reps but Antoine may have changed my mind. Your Finance team Aaron w More

by JLAMP2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine, Sales Aaron, Finance
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Oct 26, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for the fantastic feedback! Antione, Aaron and the rest of the team were thrilled to hear it. We look forward to serving you again soon!

Helpful
October 19, 2021

Great experience, very professional and good to work with all staff from sales to service! More

by DORIEHILLIARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailee Christian
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Oct 26, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

Helpful
October 19, 2021

Took my 2021 Telluride in for normal maintenance. Was met at car by service advisor, asked what I was there for and politely shown where waiting room was at. PM was done in a timely manner and checked More

by MEDIC937B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember who service advisor was
Report | Print
Oct 26, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

Helpful
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