Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.6
1,048 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

Directions

By Type

Showing 1,048 reviews

November 06, 2024

They are clean, prompt, and thorough! I’ve been coming here for years and I’m always pleased. More

by cassidy.elizabethmae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Adams - Service
Report | Print
Nov 07, 2024 -

Southwest Kia of Rockwall responded

Cheers to the 5-stars! We truly appreciate your continued support at Rockwall Kia. We're here for your future automotive service and sales needs. See you at your next visit!

November 04, 2024

Great salesman and finance man. Both were very nice and friendly. Would definitely recommend to others More

by kdmitchell0804
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Southwest Kia of Rockwall responded

We're delighted to hear that our team at Rockwall Kia provided you with such a positive experience! Thank you for recommending us, and we look forward to assisting more wonderful customers like yourself.

November 02, 2024

The service person was pleasant and professional. The waiting area was clean and comfortable. I would recommend this dealership to others. More

by dcmmcquillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Nov 04, 2024 -

Southwest Kia of Rockwall responded

Thank you for recommending Rockwall Kia! We're delighted to hear that our service team and facilities met your expectations. We look forward to welcoming you back in the future!

October 27, 2024

Rockwall Kia provided a professional, friendly experience with attentive staff, transparent communication, and reliable service throughout. More

by alexander2262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Southwest Kia of Rockwall responded

Alexander, we're delighted to hear that you had a positive experience with our team at Rockwall Kia. Thank you for the kind words and support!

October 24, 2024

It was quick and easy to schedule. When we got there at 7:23 they were right on it. No pressure, they sent concerns that we were able to download and save. They were friendly. Will rec More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Oct 25, 2024 -

Southwest Kia of Rockwall responded

Joy, we're delighted to hear that your experience at Rockwall Kia was smooth and pressure-free. Thank you for recommending us, and we look forward to the possibility of working with you again in the future!

October 17, 2024

Consistently Excellent Service, all around, from the Service to the Sales Team. And the cost to service my car at the dealer is very price competitive. Highly Recommended! More

by tmgross67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Lovejoy-Service Advisor
Report | Print
Oct 17, 2024 -

Southwest Kia of Rockwall responded

We're delighted to hear that you've consistently enjoyed excellent service from both our sales and service teams at Rockwall Kia. It's great to know you find our pricing competitive as well. Thank you for the high recommendation!

October 08, 2024

Outstanding Service department! Ashley was extremely helpful. She listened to what we wanted and needed. More

by jov519
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Oct 08, 2024 -

Southwest Kia of Rockwall responded

We're delighted to hear that Ashley provided such helpful service at Rockwall Kia! Thank you for sharing your experience with us. We look forward to assisting you again in the future!

October 06, 2024

Our sales guy Paulo Torres was amazing! He was very patient with my wife and let her test drive almost ever kind of vehicle on the lot, new and used lol. When she finally made up her mind P More

by Twt7575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulo Torres
Report | Print
Oct 07, 2024 -

Southwest Kia of Rockwall responded

Thank you for sharing your experience with us at Rockwall Kia! We're delighted to hear that Paulo and Chris provided such excellent service, making the process smooth and transparent. We appreciate your recommendation and look forward to welcoming you back in the future!

October 06, 2024

The sales person was very helpful and quick to respond, she did a great job. They pricing on the Car Gurus site was deceptively low though (over $3,000 lower than the actual selling price!) We didn’t g More

by trapp8724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Malena Zichittella
Report | Print
Oct 07, 2024 -

Southwest Kia of Rockwall responded

Thank you for sharing your feedback. I apologize for any confusion or frustration regarding the pricing. We aim to provide transparent pricing, and I regret that your experience did not reflect that. Additional fees, such as administrative costs, are standard, but I understand the importance of clear communication upfront. I’d appreciate the chance to discuss this further and see how we can improve your experience. Please reach out to me directly at alexanderreese@lithia.com. Best regards, Alex Reese General Sales Manager alexanderreese@lithia.com

September 26, 2024

Very good service, seen the truck on auto trader for a great price went to take a look and the sales men Jonathan was very helpful we worked out a deal with no problems. More

by Dencash4386
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Johnson
Report | Print
Sep 26, 2024 -

Southwest Kia of Rockwall responded

Thank you for sharing your experience! We're glad to hear Jonathan provided helpful service and made the process smooth at Rockwall Kia. Enjoy your new truck!

1
...
3
4
5
...
105