Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southwest Kia of Rockwall
Rockwall, TX
1,049 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,049 reviews
December 02, 2021
I get my oil changed here ever since I bought the car at this dealership. They did an excellent job of servicing my car and looking up any recalls that were due! The wash and vacuum on my car was exceptiona this dealership. They did an excellent job of servicing my car and looking up any recalls that were due! The wash and vacuum on my car was exceptionally done!! Employees were very nice and helpful from greeting me to paying the bill! Thank you southwest Kia Rockwall!!! More
by Fitzwaterjana
Verified CustomerEmployees Worked With
December 01, 2021
Quick and painless. The staff was friendly and I look forward too returning for my next service. forward too returning for my next service. More
by DAVAUGHN.SIMMONS
Employees Worked With
Other Employees :
Andrew Page, Miles Cook, Abigail Cantrell, Sean Killgore, Parker Sullins, Amanda Bunch, Taylor Johns, John Sweeney, Ron Bailey
December 01, 2021
Dustin deserves 5 stars but parts ordering needs work. They made a mistake by ordering the incorrect part which at the last minute (one day repair) ended up costing me $$1000 more than quoted. Dustin did They made a mistake by ordering the incorrect part which at the last minute (one day repair) ended up costing me $$1000 more than quoted. Dustin did try to make it right since it was their error but it didn’t allow a lot of time to make a decision on what to do and put me on the spot. Again not Dustin’s fault and I appreciated his help. Cashiers were also great and they even were able to magically get me a loaner which is hard to do since no one had cars. I only have a lower stars because of the error but they did make it right as best they could. More
by brookemfrechette
Employees Worked With
Dustin
November 26, 2021
Service was quick and friendly but I found that they had not filled my washer fluid, it makes Me wonder if they checked My other fluid levels not filled my washer fluid, it makes Me wonder if they checked My other fluid levels More
by Mimierrn
Employees Worked With
Don’t remember the name
November 21, 2021
Great easy experience locating the car I wanted. Everyone was very friendly and helpful! Will definitely come again for any future purchases. was very friendly and helpful! Will definitely come again for any future purchases. More
by esmiluce
November 21, 2021
All the employees are absolutely great. Danny and David did amazing work getting my car did amazing work getting my car More
by JCVC11
November 21, 2021
We drove 4 hours and when we finally got there, everyone was so welcoming. We were greeted at the door by Gerald Lee (The best sales guy ever), along with 4 or so others that were there. Everyone had a smil was so welcoming. We were greeted at the door by Gerald Lee (The best sales guy ever), along with 4 or so others that were there. Everyone had a smile and none of them seemed to be annoyed that we couldn't get there until closing time. There are not many that I know of that would have waited. They made the process so easy and I never felt pressured and not once did I feel like I was getting a sales pitch. Gerald was quick to reply to our texts and calls throughout the buying process and all of the employees we came in contact with were very knowledgeable about the buying processes and the company. This is definitely a family oriented dealership and completely understood what I wanted and needed for my family. Definitely worth the 4 hour trip. More
by Stefaniemcmurry
Employees Worked With
Gerald Lee
November 20, 2021
Good service. Great people. They were very friendly and got my car taken care of. got my car taken care of. More
by sdrios17
Employees Worked With
Other Employees :
Joey Wilhoite, Andrew Page, Miles Cook, Abigail Cantrell, Sean Killgore, Taylor Johns
November 20, 2021
The BEST part of the buying experience was my salesman, Garrett. He was awesome and knowledgeable. Garrett. He was awesome and knowledgeable. More
by cattykat55
