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Southwest Kia of Rockwall
Rockwall, TX
985 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 985 reviews
November 02, 2021
Fast efficient and friendly staff that is willing to make customers happy....they all are very knowledgeable in what they do....I am a happy customer. customers happy....they all are very knowledgeable in what they do....I am a happy customer. More
by SEVIERDIANNE
Verified CustomerEmployees Worked With
Amanda Bunch
Helpful November 02, 2021
Pretty good except for the receptionist who keep calling customers 'babe' or 'honey'. It does not sound endearing. Please let her know she works in a car dealership not a saloon or bar. customers 'babe' or 'honey'. It does not sound endearing. Please let her know she works in a car dealership not a saloon or bar. More
by JOBENBANAN
Employees Worked With
His last name is Horney
November 01, 2021
My wait was longer than usual, paperwork was slow although my car was sitting ready to go for quite some time. I have always had a stellar experience at this service center. I am certain that it is j although my car was sitting ready to go for quite some time. I have always had a stellar experience at this service center. I am certain that it is just a sign of the time we are living in at the moment. More
by Bivins.anita
Employees Worked With
Cashier on duty was very courteous and professional.
November 01, 2021
Very nice Hard working sales representative- gave me a Very nice Hard working sales representative- gave me a good trade in value for my trade in. Very nice Hard working sales representative- gave me a good trade in value for my trade in. More
by WELBORNGIRLZ
Employees Worked With
Omar
November 01, 2021
Everyone I spoke to was very friendly... My only complaint is that they kept getting my name wrong, I really hope that got fixed because they kept referring me to the former owners name. complaint is that they kept getting my name wrong, I really hope that got fixed because they kept referring me to the former owners name. More
by DANOLAMBERT37
Employees Worked With
Service department only. Jimmy and Dustin were very friendly
November 01, 2021
Only complaint: The chat appointment attempt I was in efficient and rather time consuming. The person asked twice about information I provided in my initial chat. efficient and rather time consuming. The person asked twice about information I provided in my initial chat. More
by Mark Miller
Employees Worked With
Joey Wilhoite, Brandon Morris, Bailee Christian
November 01, 2021
Very positive experience with Omar. I was able to walk away with a pretty rare telluride for a very good deal. Omar is super nice and went above and beyond under unique circumstances to make the deal happ away with a pretty rare telluride for a very good deal. Omar is super nice and went above and beyond under unique circumstances to make the deal happen. More
by chriskiaowner
Employees Worked With
Omar
