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Southwest Kia of Rockwall

Rockwall, TX

4.6
985 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 985 reviews

November 05, 2021

Always have a great experience with Southwest Kia. In Rockwall. I have bought at least 4 Vehicles from this dealership. I Will be a customer for a very long time . More

by DP.SMITHFEB14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morris, Garrett Wilde
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for the review and for choosing Southwest Kia of Rockwall for your automotive needs. We appreciate your continued patronage. Our team looks forward to seeing you again soon.

November 05, 2021

Great service Jimmy took good care of my car and Great service Jimmy took good care of my car and notified me of needed maintenance More

by MALCOLM_SIMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy in service
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello Malcom, thank you for taking the time to leave us a review. Jimmy & our entire team looks forward to seeing you again at Southwest Kia of Rockwall.

November 05, 2021

Sabino was very knowledgeable and friendly, answered my questions and concerns. Thank you, so much! More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hi Terri, thanks so much for the positive feedback, We look forward to seeing you again soon at Southwest Kia of Rockwall.

November 04, 2021

I was told I needed a ton of work on my vehicle including new tires. I went directly to discount tire where they told me my tires were at 9 and 10. I feel that the service department was really dishonest or More

by HUTCHISONGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Nov 16, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia of Rockwall. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience. Kirk West, Fixed Operations Manager, kirkwest@lithia.com

November 04, 2021

oil changed was done in a timely manner was treated professionally will recommend others to have service done there More

by RICKGOMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Cantrell, Sean Killgore, Taylor Johns
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the positive feedback. Our team at Southwest Kia of Rockwall hopes to see you again soon!

November 03, 2021

When I went in and explained to my salesman what my need was and why he went out of his way to make it happen. I told him that he was making this happen for the safety of my 88 year old mom. I am so very gr More

by Mookathr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sims
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the kind words! Our team at Southwest Kia of Rockwall puts our customers' safety at the top of our priority list daily. We hope to see you again soon!

November 03, 2021

The staff is so kind and caring! Look, anybody trained to do an "update" on a recall can do that, expertly, quickly, and knowledgeably - but these guys are stellar! Of particular note was Jimmy Scott, Servi More

by Braveheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Scott/Service Adminstrator; and Kylee, Front Desk
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hi Jill, thank you so much for the raving review! Our entire team at Southwest Kia of Rockwall appreciates you taking the time to leave us such kind words online - they were thrilled to hear them. We look forward to seeing you again soon!

Nov 07, 2021 -

Braveheart responded

Dear Rockwall Kia, You all are quite welcome! Sincerely, JILL

November 03, 2021

This dealership has always been efficient, reliable and available whenever I have needed service on my vehicle that I purchased from them. I am very pleased that the relationship doesn't end after the sale More

by Dr Pamela Pitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department today
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Thanks for the incredible review! We appreciate you taking the time to provide us with valuable feedback and we look forward to seeing you again soon at Southwest Kia of Rockwall.

November 02, 2021

Charles was amazing! If I need Kia in the future- I hope to do business with him again! ⭐️⭐️⭐️⭐️⭐️🏆 More

by Yvonne Alegria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dehorney
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello Yvonne, thank you for taking the time to leave us a review. Our team at Southwest Kia of Rockwall appreciates your kind words and we look forward to seeing you again soon.

November 02, 2021

Excellent experience from start to finish! Most hassle free car buying process I’ve ever had. Would definitely recommend to anyone! More

by jbrowntx75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Roberson
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Thanks for the kind words. We appreciate you taking the time to provide us with valuable feedback and we look forward to seeing you again soon at Southwest Kia of Rockwall.

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