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Southwest Kia of Rockwall

Rockwall, TX

4.6
985 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 985 reviews

November 09, 2021

Each person I worked with made the car buying process easy. I had to wait for my car to get finished and they actually ended up bringing the car to me. More

by jessica.jill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Aaron
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the kind words! We are thrilled to hear that your visit to Southwest Kia of Rockwall was extraordinary. We hope to see you again soon!

November 09, 2021

Danny and Bailee did a great job. Have purchased 3 vehicles there, will continue to shop there because they make me feel like family More

by JASHARPE2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailee Christian
Nov 16, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for the fabulous feedback! Bailee & Danny are both assets to our team at Southwest Kia of Rockwall. We appreciate you choosing us for your vehicle needs and look forward to continuing to serve you and your family!

November 09, 2021

Scheduled appointment online, very happy with ease of scheduling and service received. Thank you all! More

by BRADSHAW.AUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello, we appreciate you taking the time to leave us a five-star review. Danny & the rest of the team were delighted to hear your feedback. We hope to see you again soon at Southwest Kia of Rockwall.

November 09, 2021

Charged me for an oil change that was supposed to be complimentary and did not fill the washer reservoir More

by kwdvm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daisy
Nov 16, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia of Rockwall. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience. Kirk West, Fixed Operations Manager, kirkwest@lithia.com

November 08, 2021

They were very pleasant to work with, no hard sales. Worked with us to stay within our budget. Kept us informed about the status of when our car would be delivered. It did take a bit long at the dealers More

by TXMOCHARED7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Thanks for providing our team at Southwest Kia of Rockwall such valuable feedback. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

November 07, 2021

The experience was great everyone was friendly and helpful, we were in and out fast. More

by fwmiller821
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Wilde
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for choosing Southwest Kia of Rockwall for your automotive needs. We appreciate the positive review and look forward to seeing you again soon!

November 07, 2021

Knowledgeable, accommodating, not pushy. Took into account the needs of the customer. Polite and willing to show as many vehicles as necessary. More

by nicholeanguiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Thanks for the incredible review! We appreciate you taking the time to provide us with valuable feedback and we look forward to seeing you again soon at Southwest Kia of Rockwall.

November 06, 2021

Danny explained the procedure and showed us the new cars available in our price range. There was never any upselling pressure. They worked within our budget and did their best to give us the best deal possi More

by TXMOCHARED7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the kind words. Danny & our entire team at Southwest Kia of Rockwall were happy to hear them. We look forward to seeing you again soon!

November 06, 2021

100 excellent very good nice people good customer service thanks for you help ok😁😁 nice truck More

by Peralesj960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Wilhoite, Bailee Christian
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, we appreciate you taking the time to leave us a review and look forward to seeing you again soon at Southwest Kia of Rockwall.

November 06, 2021

I’ve had bad experiences with this service center in the past. This time Dustin helped me out and he did a much better job of taking care of me. If all of my experiences were with Dustin, I would give 5 sta More

by okelola
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dustin (service)
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the five stars! We hope to see you again soon at Southwest Kia of Rockwall!

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