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Southwest Kia of Rockwall
Rockwall, TX
1,010 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
Verified Customer
December 24, 2021
Service after the sale is almost nonexistent. Also read the contract. They have hidden fees like tracking devices. Also the refurbish fee they charge means nothing. My truck I bought had a bad oil leak whi the contract. They have hidden fees like tracking devices. Also the refurbish fee they charge means nothing. My truck I bought had a bad oil leak which they didn't notice when changing my oil. When you have a problem they will"call you back" which they won't most times. Especially Aaron in finance. They will sell you a extended warranty which won't cover anything. I will never buy aanything from this Kia place again. More
by tlculbertson2002
Employees Worked With
Aaron
December 22, 2021
Sold me a car they said nothing was wrong with it. When I took it out of the dealership the engine light was on and they told me that was just needs to be rolled over took it back in three weeks later becaus took it out of the dealership the engine light was on and they told me that was just needs to be rolled over took it back in three weeks later because the engine light was still on. A man told me that there was a issues with my car they needed to fix had to pay additional $250 out of my pocket.They had my car over 2 months. When I came to pick it up drove it down the road the engine light popped on. Turned around and took it back to them and they said my engine was messed up still and that I would have to likely pay for it. They did not get fixed the first time. Never was I offered a rent car. Asmed for said non was avalible. After researching other issues people have. I have found that 70 percent of the people are women that are being sold these cars that have been broken down within a month. I will be investigating it further as I will also be calling corporate. More
by christina
Employees Worked With
Service department
December 18, 2021
Always friendly. Easy to make an appointment. Easy in and out Never had a problem when I’ve been there and this is the 4th Kia that we have purchased and out Never had a problem when I’ve been there and this is the 4th Kia that we have purchased More
by Tracey2436
Employees Worked With
Not sure
December 16, 2021
My salesman, Ryan Stout, and finance guy, were very helpful in ensuring I got the best deal on my Telluride. helpful in ensuring I got the best deal on my Telluride. More
by HAMMANDREA
December 16, 2021
Had some issues starting out, but they never let me down or turned me away and helped me out a lot. So thank you guys . or turned me away and helped me out a lot. So thank you guys . More
by Tameraburch1994
Employees Worked With
