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Southwest Kia of Rockwall
Rockwall, TX
1,011 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,011 reviews
February 07, 2022
Great buying experience! Honest sales rep. Hassle-free dealer with exceptional extended warranty service plan! dealer with exceptional extended warranty service plan! More
by STAN.C.YOUNG
Verified Customer
February 06, 2022
Hank was great! Very patient with me as I was deciding between two cars. Experience was great and couldn't ask for a better sales representative! between two cars. Experience was great and couldn't ask for a better sales representative! More
by Ashlee Isenburg
Employees Worked With
Hank Holcomb
February 06, 2022
Love it, has always been a top knoch Dealership, Have been one of the best ones I've ever been with all services always great 👍. been one of the best ones I've ever been with all services always great 👍. More
by 06dodge4by4
Employees Worked With
February 03, 2022
The dealership was quick, efficient and had what I needed without adding excessive dealer premiums. without adding excessive dealer premiums. More
by c-willis88
February 01, 2022
Service Employee Sabino was very helpful with the process. Kept us informed throughout the process. Great asset to Southwest Kia and should be commended for his commitment to excellent customer care process. Kept us informed throughout the process. Great asset to Southwest Kia and should be commended for his commitment to excellent customer care. More
by Alex6163
Employees Worked With
Service department
February 01, 2022
Our salesman Zachary was a pleasure to work with, was very satisfied with our service from the beginning to the end. I would definitely recommend Southwest Kia to my friends and family. very satisfied with our service from the beginning to the end. I would definitely recommend Southwest Kia to my friends and family. More
by sissa.alys
Employees Worked With
Zachary , Hank & Aaron
February 01, 2022
Took 4 visits to resolve issue. Also told could take about 2 hours … took 5! I waited for repair due to 40-45 drive it takes to get to dealership! about 2 hours … took 5! I waited for repair due to 40-45 drive it takes to get to dealership! More
by Debbie
Employees Worked With
Service-Dustin
January 30, 2022
The salesman was great! Upper management not so good!! When we were ready to pick the car up and take it, paperwork was not done, the license plate was not ready. They had to go and print it! They good!! When we were ready to pick the car up and take it, paperwork was not done, the license plate was not ready. They had to go and print it! They only gave us one key and told us we did not have an extra key and the car was half full of gas!!! After spending over $57,000 do you think they would accommodate!! Don’t go there they won’t finish the job! More
by markascherl
Employees Worked With
January 29, 2022
Good experience with Southwest Kia of Rockwall, Tx. The Salesman, Gerald Lee, did a great job putting me in another Soul. I drove away with my third Kia Soul. Salesman, Gerald Lee, did a great job putting me in another Soul. I drove away with my third Kia Soul. More
by mspamela
Employees Worked With
Authorized Dealership Rep Aaron Gregory, Salesman Gerald Lee.
