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Southwest Kia of Rockwall

Rockwall, TX

4.6
1,011 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,011 reviews

March 27, 2022

Jimmy Scott was very friendly and attentive to our needs. The cashier was very friendly as well. In fact, every person we talked to was very nice. We definitely will be back. More

by Texcyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Scott
Mar 31, 2022 -

Southwest Kia of Rockwall responded

Thank you for the positive feedback! Our team will be delighted to hear your comments!

March 27, 2022

Friendly Service, above your average dealership. Willing to make a deal to get your business. More

by kathryn albrecht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Robertson, Taylor Johns
Mar 31, 2022 -

Southwest Kia of Rockwall responded

Thanks for the kind words, Kathryn!

March 21, 2022

The staff was very helpful and friendly. Hank is the best. He helped me find the car I wanted and needed. More

by mamashavers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank
Mar 24, 2022 -

Southwest Kia of Rockwall responded

Thanks for the recommendation, five stars and the kind words!

March 21, 2022

The engine expired in our Kia. Called and spoke with Sabine the service manager and with out hesitation he handled the situation very quickly and we were back on the road in no tim More

by Joseph_zickus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabine Ratana
Mar 24, 2022 -

Southwest Kia of Rockwall responded

Hi Joseph, we're glad that Sabine was able to assist you & your family with getting back on the road quickly and safely. We hope to see you again soon at Southwest Kia of Rockwall!

March 17, 2022

Taking my car in for repairs at Southwest Kia in Rockwall is not as worrisome as it could be due to trusting my car advisor to b honest and reliable. More

by PanchoPacoram50
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Scott
Mar 17, 2022 -

Southwest Kia of Rockwall responded

Our team strives to provide a full-value experience for our valued guests. Hence, we are delighted to know that we have delivered this commitment during your most recent visit. Thank you for your business.

March 17, 2022

Zachary was very knowledgeable about the vehicle we purchased. He took his time to get to know us and had great patience when answering all of our questions. He was very personable and made our shoppin More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary and Collin
Mar 18, 2022 -

Southwest Kia of Rockwall responded

We are happy to hear that Zachary provided you with 100% customer satisfaction. We appreciate your business and look forward to welcoming you back in the future, Jessica!

March 10, 2022

I brought my car in because a panel near the undercarriage was hanging loose. Initially the item would need to be replaced, but they found they could simply reattach it with equal success, so th More

by Sal J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Cook, Abigail Cantrell, Sean Killgore, Parker Sullins, Garrett Wilde, Amanda Bunch, John Sweeney, Ron Bailey
Mar 15, 2022 -

Southwest Kia of Rockwall responded

Sal, we are always here for you no matter what you need! Thanks for taking the time to share your review with us and we look forward to working with you again in the future.

March 01, 2022

Great service ! Your staff was very knowledgeable of the vehicle and went out of their way to help us. More

by randerson14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antown robinson
Mar 02, 2022 -

Southwest Kia of Rockwall responded

Thanks so much for the kind words! We hope to see you again soon at Southwest Kia of Rockwall.

Mar 02, 2022 -

randerson14 responded

thank you

March 01, 2022

They had the second car I wanted, worked with me to get me close to the payment I wanted. More

by amandasharr
Recommend Dealer
Yes
Employees Worked With
Gerald
Mar 02, 2022 -

Southwest Kia of Rockwall responded

Thanks for taking the time to leave our team such a kind review, Amanda! We hope to see you again soon at Southwest Kia of Rockwall.

February 28, 2022

Great effort in getting my tire replaced quickly while I waited. The snack room is a plus! More

by Holbrookrebecca
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 02, 2022 -

Southwest Kia of Rockwall responded

Hi Rebecca, thanks so much for taking the time to leave our team at Southwest Kia of Rockwall a five star review! we hope to see you again soon!

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