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Southwest Kia of Rockwall
Rockwall, TX
1,011 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,011 reviews
April 26, 2022
Zero follow up with the general manager. The mechanics are theives (my registration sticker was stolen while my vehicle was under their care) and 100% they do further damage to your car so y The mechanics are theives (my registration sticker was stolen while my vehicle was under their care) and 100% they do further damage to your car so you have to do more repairs! $$$$ More
by KEvelyn
Employees Worked With
Bailee Christian
April 24, 2022
We have never bought a Kia vehicle. We were very pleased with our salesman Gerald Lee. He answered any questions we had and never made us feel pressured to purchase. He is definitely We were very pleased with our salesman Gerald Lee. He answered any questions we had and never made us feel pressured to purchase. He is definitely a 5 star salesman! He was quite knowledgeable about the Telluride we purchased. We will go back to Southwest Kia of Rockwall. Sincerely, The Cantrell’s More
by rh1cantrell
Employees Worked With
Gerald Lee and Antoine in (finance)
April 24, 2022
The service that checked us in was very courteous. Although, we came in for a recall on the air bag system, I had questions about the tires on my daughter's car, as well. He took the time to explain t Although, we came in for a recall on the air bag system, I had questions about the tires on my daughter's car, as well. He took the time to explain to me in a way that I could understand, as I don't know much about cars. Also, he SHOWED me exactly what he was talking about on the tires and informed me of something else that I did not know. I'm very appreciative of that. I'm sorry I didn't ask his name, so that I could thank him, again, in this feedback. More
by kimlyroberson41
Employees Worked With
It was Service and I don’t know the gentleman’s name.
April 22, 2022
Service was great though the location on the map was accurate so it took me awhile to find the right spot. Waiting area was fine, but lacked those office cubbies that allowed people to work. accurate so it took me awhile to find the right spot. Waiting area was fine, but lacked those office cubbies that allowed people to work. More
by Ptrang_dealerrating
Employees Worked With
NA
April 21, 2022
Prompt and courteous service ever time I go there. They were quick with service and a great job washing and vacuuming my Sorento. They were quick with service and a great job washing and vacuuming my Sorento. More
by Tessp
Employees Worked With
March 28, 2022
After having the experience from xxxx with the dealership I purchased my vehicle from in Mesquite it was an absolutely PLEASANT experience with Dustin! Not only did he have a great attitude but he was very k I purchased my vehicle from in Mesquite it was an absolutely PLEASANT experience with Dustin! Not only did he have a great attitude but he was very knowledgeable and informative. He made promises and followed through on them. My car was ready way quicker than the quoted time and he kept me informed. I would give him a 5/5 star approval. More
by Sha
Employees Worked With
Dustin in The service department
March 27, 2022
Super - excellent - fantastic - superb - the best of everything - great service - friendly - helpful - polite - would go back everything - great service - friendly - helpful - polite - would go back More
by Sherry
Employees Worked With
