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Southwest Kia of Rockwall

Rockwall, TX

4.6
1,048 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,048 reviews

November 13, 2022

Team really helped us get through the process of purchasing a car smoothly and we’re so thankful! More

by cabnmr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Everrett
Nov 16, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a smooth process! We hope to see you again here at Southwest Kia of Rockwall!

November 01, 2022

Charles did an awesome job getting my car quickly and kept me informed at all times! More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Dehorney, Daisy Meraz, Kylee Mcgee
Nov 01, 2022 -

Amber responded

He sure did!

October 29, 2022

Very attentive service personnel. They listen, advise, and perform the requested service. Waiting timeframe is reasonable. More

by Kukana1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy (Service)
Oct 29, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are happy to hear your time with us was a professional experience! We hope to see you again here at Southwest Kia of Rockwall!

October 29, 2022

Ethan did a great job selling me my brand new Kia Sportage. He was friendly and knowledgeable. This is my second Kia, they are great cars. They are reliable and come with a great warranty. I know we’ More

by debbstur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
Oct 30, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad to hear you had a friendly experience with us! We hope to work with you again here at Southwest Kia of Rockwall!

October 25, 2022

Timely and courteous. Nice lounge. Kept informed. Service was great. Car was very clean when I got it back. More

by mltsailor39
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 25, 2022 -

mltsailor39 responded

Very good service

October 19, 2022

My last experience was great. James (Jimmy) the service rep was super nice, knowledgeable, understanding, and got me in without an appointment. Came in with a tire that needed r More

by Hughesjm61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (service rep)
Oct 19, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are happy to hear your time with our team was great! We hope to work with you again in the future!

October 19, 2022

Charles from the service dept always provides excellent customer service. I’ve been taking my Kia to SW Kia of Rockwall for quite sometime and they never disappoint. We may be in the market for a new car a More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (service dept)
Oct 19, 2022 -

Southwest Kia of Rockwall responded

Hi Tony, Thank you for the review! We are glad your time with us was excellent! We hope to see you again here at Southwest Kia of Rockwall!

October 13, 2022

If I could leave a ten-star review, I would do so without hesitation! During mid-July, my sister and her husband searched for a new vehicle for the family. They had their eyes set on a Kia Carnival. We we More

by Alexy & Jose Anzures
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tel'ler Smith, Antoine Roberson
Oct 13, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the kind review! We are glad your time with us was an easy and fun process! We hope to see you again here at Southwest Kia of Rockwall!

October 11, 2022

Professional, competent, fast and reliable services. Merited my families repeat business. Friendly and caring company. More

by robinyawowale62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino, Taylor Johns
Oct 12, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was fast and reliable! We look forward to working with you again here at Southwest Kia of Rockwall!

October 11, 2022

Professional and friendly team members. The service department is exceptional at getting the vehicle serviced and updates provided during the service. More

by Hughesjm61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles the service technician
Oct 12, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are happy to hear your time with us was a professional experience! We hope to see you again here at Southwest Kia of Rockwall!

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