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Southwest Kia of Rockwall
Rockwall, TX
1,045 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,045 reviews
March 24, 2023
Not all deals go smoothly, but how a dealer handles a bad deal tells me a lot. We bought a used car and they broke the back glass in detailing after paperwork was done and it was ours. They tried to replace deal tells me a lot. We bought a used car and they broke the back glass in detailing after paperwork was done and it was ours. They tried to replace it with cheap aftermarket glass and send us on our way hoping we wouldn’t notice it didn’t fit and the defroster didn’t work. It took 6 weeks, almost daily calls and text messages, and a lot of pressure to get them to resolve with the right glass. All so unnecessary and shows their priorities are the bottom line miles ahead of you as a customer. Most of their deals I’m sure go well. But if yours starts like ours, buyer beware. More
by pikapp341
March 23, 2023
You all were very helpful, informative, and allowed it to be my quickest/ easiest car buying process ever! be my quickest/ easiest car buying process ever! More
by Abigaylemadison
Employees Worked With
Other Employees :
Colin Lilly
March 15, 2023
Excellent customer service and very friendly staff. Highly recommend them to anyone looking for a new KIA. Highly recommend them to anyone looking for a new KIA. More
by Kevin Hungerford
March 11, 2023
Marcus in sales was so helpful! He was patient with me and helped me find the exact car I wanted! The team also was great, they walked me through the whole process and it was fast a He was patient with me and helped me find the exact car I wanted! The team also was great, they walked me through the whole process and it was fast and simple. Thankful for such a smooth first car buying experience! More
by rockyherrera
March 04, 2023
I’ve been very pleased with SW KIA. They are courteous and have always solved any problem I’ve had They are courteous and have always solved any problem I’ve had More
by hobo.jimjordan
Employees Worked With
The sales lady I purchased my KIA from no longer works there I’m sorry to say
February 25, 2023
Excellent experience! The service personnel were friendly and knowledgeable. I was very pleased. Hats off to you all and thank you for everything! The service personnel were friendly and knowledgeable. I was very pleased. Hats off to you all and thank you for everything! More
by S58diane
Employees Worked With
Brad, Erica
February 24, 2023
They made sure I got the best deal possible. They were all very kind and supportive during the purchase. Highly recommended. They were all very kind and supportive during the purchase. Highly recommended. More
by Anijah
February 23, 2023
Horrible service. Non responsive. Added a charge that was not supposed to charged and cannot get ahold of anyone. Read everything thoroughly if u must buy from them ot Non responsive. Added a charge that was not supposed to charged and cannot get ahold of anyone. Read everything thoroughly if u must buy from them otherwise go elsewhere. Horrible people. More
by Kavita
