Back

Southwest Kia of Rockwall

Rockwall, TX

4.6
1,011 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

Directions

By Type

Showing 1,011 reviews

December 29, 2022

Very friendly and very courteous. Comfortable atmosphere. Respectful personnel. Not pressured. Relaxed atmosphere, and the coffee was very good. More

by davidgentle26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Hatfield
Dec 29, 2022 -

Southwest Kia of Rockwall responded

Hi David, Thank you for the review! We are glad your time with us was a friendly and courteous experience! We hope to see you again here at Southwest Kia of Rockwall!

December 26, 2022

Great and efficient purchasing process. Christiana, the sales person was quick and had all the answers and made the process fast. The gentleman who did the financing beat the financing I More

by pmb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christiana
Dec 29, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a great process! We hope to see you again here at Southwest Kia of Rockwall!

December 24, 2022

Engine blew for the 2nd time in my 2013 Kia Optima. Southwest Kia of Rockwall (Brad Stephens) got the vehicle and did the warranty and had my car back to me in a week. Currently working on getting my t More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Stephens - Service Dept
Dec 29, 2022 -

Southwest Kia of Rockwall responded

Hi Chelsea, Thank you for the review! We are glad we could be of assistance to you! We hope to do business with you again down the road!

December 23, 2022

Great service jimmy is the best thank you for all the help. Will be back for sure More

by abielpineda7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Dec 29, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Southwest Kia of Rockwall!

December 20, 2022

I felt so welcome here. Everyone was so nice. Lee, my salesman was awesome. Very happy I bought my Kia Soul from them! More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Adams and Lee, salesman
Dec 20, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a nice experience! We hope to see you again here at Southwest Kia of Rockwall!

December 16, 2022

The service was very informative and service was beyond what was expected in timely mannner More

by dpd7895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, from service
Dec 16, 2022 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review! We are glad your time with us was a professional experience. We hope to see you again here at Southwest Kia of Rockwall!

December 12, 2022

They made the entire process simply and quick. Very satisfied and highly recommend them. Granddaughter was also impressed with them😌 ☺️ 😊 More

by Jmwhid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Taylor Richard Adams Chris
Dec 12, 2022 -

Southwest Kia of Rockwall responded

Hello, Thank you for sharing your experience as a satisfied customer for the simply and quick process you enjoyed at our store!

December 08, 2022

Staff was personable and eager to please, but not pushy. Clean vehicles and pleasant experience overall. More

by Ljhrutherford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Hatfield
Dec 09, 2022 -

Southwest Kia of Rockwall responded

Hello, Thank you for taking the time to reward us with a 5-star recommendation for the personable and pleasant experience you enjoyed with our store!

December 07, 2022

Service is great except for calling and being on hold indefinitely and then leaving a message and no call back. More

by Budjr1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin in sales
Dec 07, 2022 -

Budjr1996 responded

Great car the K5. Tell everyone to purchase it. Love it that much!

Dec 08, 2022 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We appreciate your patience in working with us. If you are still waiting to be contacted, please give us a call back so we may assist you.

December 03, 2022

We had a terrific experience at Rockwall Kia. The staff was very helpful and friendly. More

by kim.fotis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

kim.fotis responded

Marcus (sales) and Antonio (finance) were terrific. Also Nate (sales) who was sick did a great job of sending me option before I arrived.

...
19
...