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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.6
1,048 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,048 reviews

April 28, 2023

Erica Taylor took care of my car today and her professionalism was unparalleled, she made sure I knew where all the amenities were and took complete care of my vehicle! ⭐️⭐️⭐️⭐️⭐️ More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Taylor
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May 01, 2023 -

Southwest Kia of Rockwall responded

Hi Leigh, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Southwest Kia of Rockwall.

April 28, 2023

Very professional and helpful I would recommend to everyone. They made a stressful situation pleasant. I will be back for sure More

by Christinemerritt281
Recommend Dealer
Yes
Employees Worked With
Nathan Davis
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May 01, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review. It was a pleasure to work with you here at Southwest Kia of Rockwall. We hope to see you again soon.

April 25, 2023

Very friendly and fast service. They keep you updated on progress. And return your car clean. More

by frankmullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 26, 2023 -

Southwest Kia of Rockwall responded

Hi Frank, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Southwest Kia of Rockwall.

April 24, 2023

The service rep was special! I will ask for her at any future appointments! Thank you! More

by lcody1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Apr 26, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review. We are glad your time with us was a special experience. We hope to see you again here at Southwest Kia of Rockwall.

April 19, 2023

Jaela was a exceptional worker went above and beyond to meet all my need and make it a very easy and great experience... Highly recommended More

by jjarrell34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaela Gibson
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Apr 26, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was an exceptional experience. We hope to see you again here at Southwest Kia of Rockwall.

April 15, 2023

Everyone was friendly and courteous. Ross did a good job helping us find just the right car. The finance department did a great job. More

by dlinthicum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Everett
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Apr 18, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Southwest Kia of Rockwall.

April 13, 2023

Received excellent service from Nate he was very prompt and very detailed and made sure he kept me updated every step of the way More

by Mika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Service Dept
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Apr 18, 2023 -

Southwest Kia of Rockwall responded

Hi Mika, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia of Rockwall.

April 11, 2023

I highly recommend Southwest Kia of Rockwall to anyone in the market for a new or used vehicle. They are very customer oriented when it comes to customer satisfaction. Their prices are competitive and no hag More

by tomsmith7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Stevens; Nate Davis
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Apr 18, 2023 -

Southwest Kia of Rockwall responded

Hi Tom, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Southwest Kia of Rockwall.

April 08, 2023

Customer service was great at Southwest Kia of Rockwall. Working with Nate was great, he was straight forward and to the point. Took care of us and our vehicle getting warranty work done. Will definitely re More

by Jonathan Bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Davis
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Apr 18, 2023 -

Southwest Kia of Rockwall responded

Hi Jonathan, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Southwest Kia of Rockwall.

April 05, 2023

Dealing with them from a distance was a nightmare. Basically demanded I buy the car online just to place a deposit to hold it, couldn't come to agreement. Then, knowing we were coming the next day, More

by GT
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Marcus Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Adams
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Apr 06, 2023 -

Southwest Kia of Rockwall responded

Hello, Thank you for bringing this to my attention. I understand your frustration and I apologize for any inconvenience this visit has caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Mauricio Pena Mauriciopena@lithia.com 469-314-3963 General Sales Manager

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