Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.6
1,043 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

Directions

By Type

Showing 1,043 reviews

June 26, 2023

Worst experience LIED to by Queenie! BAIT AND SWITCH! I was told it was premium audio NOT-- Navigation system EXTRA 1,000 I have that on my phone!!!! NO GAP and was told service for 10 More

by LORRIKBLANTONQ
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mauricio Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Queenie Sibley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Southwest Kia of Rockwall responded

Lorri, thank you for bringing this to our attention. I know you’re already working with our management team to get these issues resolved but I wanted to give you another point of contact. If you need anything please shoot me an email at KiaraCampos@lithia.com. Thank you, Kiara Campos - Customer Relations Manager

June 25, 2023

They were professional. They kept me updated at all times. They worked hard to get me a loaner. Erica was the best service rep. More

by Linda1950
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jun 26, 2023 -

Southwest Kia of Rockwall responded

Hi Linda, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Southwest Kia of Rockwall.

June 25, 2023

Kia Rockwall had a lot of vehicles to choose from. I like there was a variety. More

by hey_its_me74@hotmail.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hank Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Southwest Kia of Rockwall.

June 15, 2023

Great service from the time you walk in and through the process of purchasing a new vehicle More

by eduardoconsuelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Southwest Kia of Rockwall responded

Hello, thank you for leaving us a review and for choosing Southwest Kia of Rockwall. We hope you come back again!

June 13, 2023

Lee is awesome! He is not pushy and wants you to love your vehicle! He's straight to the point and this dealership overall is great! More

by Seterajc5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Rhinebarger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to earn your business again here at Southwest Kia of Rockwall.

June 12, 2023

Marco was very friendly, knowledgeable professional and truly exceeded expectations. Thank yo and keep up the great work. More

by rickmedina
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
Report | Print
Jun 13, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We look forward to seeing you again here at Southwest Kia of Rockwall.

June 07, 2023

The service was done very well and promptly. The service advisor nsthan was a great help More

by Horseapplehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 08, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Southwest Kia of Rockwall.

June 01, 2023

The Service Department is very helpful and knows a lot about maintenance of the vehicles. More

by Kukana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy - Service Dept
Report | Print
Jun 02, 2023 -

Southwest Kia of Rockwall responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Southwest Kia of Rockwall.

May 30, 2023

Very professional,made the buying process stress free . Will buy from them again . 10 star More

by michael butts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Southwest Kia of Rockwall responded

Hi Michael, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Southwest Kia of Rockwall.

May 26, 2023

Difficulty making an appointment, but service advisor at my appointment was great. He keep me informed about what needed to be serviced More

by mcstorey1947@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
May 30, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate your patience. We are glad you enjoyed your time with our service advisor. We hope to earn your business again here at Southwest Kia of Rockwall.

1
...
16
17
18
...
105