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Southwest Kia of Rockwall
Rockwall, TX
1,048 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,048 reviews
June 27, 2023
This was the best car buying experience I’ve ever had. Queenie in sales is a valuable asset to this dealership. She made us feel like family and I would recommend her 1000 times over as she made the exper Queenie in sales is a valuable asset to this dealership. She made us feel like family and I would recommend her 1000 times over as she made the experience fun and as painless as possible. Also, finance is always the least favorite part to me of any car buying experience but Eric was also extremely personable and friendly and made things go as smoothly and as fast as possible. I spent under 2 hours here and I walked away feeling very well taken care of. I did know what I wanted ahead of time but I never felt pressured into anything I didn’t truly want. I had visited over 5 dealerships that week and all of them tried to put me in something I didn’t really want. More
by Stephanie A
June 26, 2023
Worst experience LIED to by Queenie! BAIT AND SWITCH! I was told it was premium audio NOT-- Navigation system EXTRA 1,000 I have that on my phone!!!! NO GAP and was told service for 10 BAIT AND SWITCH! I was told it was premium audio NOT-- Navigation system EXTRA 1,000 I have that on my phone!!!! NO GAP and was told service for 10 years additional $3,000 for electrical coverage!! not service. I have the text and told her I want silver or white and I can add my own stereo! They put me in the GREY -harman/kardon is not here!!?!?!? I would have been happy with the original turbo even though it was black AND USED it had the STEREO and power. This is not even close HATE THIS CAR NOT WHAT I ASKED FOR!! They knew I was in a bind after totaling my vehicle. I was last customer!! LAST ever from me! QUEENIE TOLD ME THIS HAD THE PREMIUM STERO!!!!!!!!!!!!! More
by LORRIKBLANTONQ
June 26, 2023
The team here is awesome. Best car buying experience I’ve ever had! If you’re looking for somewhere to get you a new car be sure to go to southwest Kia of Rockwall! Best car buying experience I’ve ever had! If you’re looking for somewhere to get you a new car be sure to go to southwest Kia of Rockwall! More
by Samfordtrin
June 26, 2023
Queenie went above and beyond to make the experience easy and enjoyable. Asked for her and enjoyable. Asked for her More
by LORRIKBLANTONQ
Employees Worked With
June 26, 2023
Queenie went above and beyond to ensure everything Wes addressed. Very pleased with the outcome! addressed. Very pleased with the outcome! More
by LORRIKBLANTONQ
Employees Worked With
June 25, 2023
Kia Rockwall had a lot of vehicles to choose from. I like there was a variety. I like there was a variety. More
by hey_its_me74@hotmail.com
June 15, 2023
Great service from the time you walk in and through the process of purchasing a new vehicle process of purchasing a new vehicle More
by eduardoconsuelo
Employees Worked With
June 13, 2023
Lee is awesome! He is not pushy and wants you to love your vehicle! He's straight to the point and this dealership overall is great! He is not pushy and wants you to love your vehicle! He's straight to the point and this dealership overall is great! More
by Seterajc5
Employees Worked With
