
Southwest Kia of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ericka does a great job of keeping her customers informed of the status of their jobs and if there was a Swell Kia it would be a Kia Rockwall very good customer service. Kia of Rockwall makes Kia Plano look of the status of their jobs and if there was a Swell Kia it would be a Kia Rockwall very good customer service. Kia of Rockwall makes Kia Plano look awfully bad More
They were the best with answering any of the questions I had. Will go back in the future. Kaden was excellent to work with as a new salesman he was really good. had. Will go back in the future. Kaden was excellent to work with as a new salesman he was really good. More
Great experience with their service department. Was greeted before I exited my car by Nigel. This guy was awesome. Perfect customer service, seems like a great guy and helped me out. Was greeted before I exited my car by Nigel. This guy was awesome. Perfect customer service, seems like a great guy and helped me out. More
This is the only KIA dealership in DFW still refusing to back off pricing 20% OVER MSRP for a 2024 Carnival. They also refused to provide invoice pricing for the vehicle when requested after my test drive. back off pricing 20% OVER MSRP for a 2024 Carnival. They also refused to provide invoice pricing for the vehicle when requested after my test drive. Sales manager admitted me to my face he was greedy, “yeah, I’m gonna make a boat load of money off this car, but it might not be from you”. I think he got offended that I countered his ridiculous $64k quote with vehicle MSRP of 49535. They must think the residents of Rockwall are too uninformed to know better. Prove them wrong - take your business to literally anyone else. More
This dealership provided caring customer service. I did not have an appointment but service department worked me in and also provided anti-theft recall on vehicle. After 2- hour testing on battery, I did not have an appointment but service department worked me in and also provided anti-theft recall on vehicle. After 2- hour testing on battery, I was able to obtain new battery under warranty. Jimmy in service department made this possible. He is very knowledgeable, professional, and kept me updated on progress. I walked away with extra knowledge about my car and feel confident about service provided. I can’t say enough about Jimmy!!! Every time I come his deameanor is same. Hope you appreciate the good job he provides to customers. Excellent dealership!!! More
Erika is the best! Customer service is the best ! Had called mesquite and the service was not quite as great! Thanks Erika Customer service is the best ! Had called mesquite and the service was not quite as great! Thanks Erika More