Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southwest Kia of Rockwall
Rockwall, TX
1,043 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,043 reviews
July 03, 2023
This dealership provided caring customer service. I did not have an appointment but service department worked me in and also provided anti-theft recall on vehicle. After 2- hour testing on battery, I did not have an appointment but service department worked me in and also provided anti-theft recall on vehicle. After 2- hour testing on battery, I was able to obtain new battery under warranty. Jimmy in service department made this possible. He is very knowledgeable, professional, and kept me updated on progress. I walked away with extra knowledge about my car and feel confident about service provided. I can’t say enough about Jimmy!!! Every time I come his deameanor is same. Hope you appreciate the good job he provides to customers. Excellent dealership!!! More
by wood.linda21
Employees Worked With
Jimmy Scott
June 29, 2023
Erika is the best! Customer service is the best ! Had called mesquite and the service was not quite as great! Thanks Erika Customer service is the best ! Had called mesquite and the service was not quite as great! Thanks Erika More
by Cristinamunoz13
Employees Worked With
Erika from service
June 27, 2023
This was the best car buying experience I’ve ever had. Queenie in sales is a valuable asset to this dealership. She made us feel like family and I would recommend her 1000 times over as she made the exper Queenie in sales is a valuable asset to this dealership. She made us feel like family and I would recommend her 1000 times over as she made the experience fun and as painless as possible. Also, finance is always the least favorite part to me of any car buying experience but Eric was also extremely personable and friendly and made things go as smoothly and as fast as possible. I spent under 2 hours here and I walked away feeling very well taken care of. I did know what I wanted ahead of time but I never felt pressured into anything I didn’t truly want. I had visited over 5 dealerships that week and all of them tried to put me in something I didn’t really want. More
by Stephanie A
June 26, 2023
The team here is awesome. Best car buying experience I’ve ever had! If you’re looking for somewhere to get you a new car be sure to go to southwest Kia of Rockwall! Best car buying experience I’ve ever had! If you’re looking for somewhere to get you a new car be sure to go to southwest Kia of Rockwall! More
by Samfordtrin
June 26, 2023
Queenie went above and beyond to make the experience easy and enjoyable. Asked for her and enjoyable. Asked for her More
by LORRIKBLANTONQ
Employees Worked With
June 26, 2023
Queenie went above and beyond to ensure everything Wes addressed. Very pleased with the outcome! addressed. Very pleased with the outcome! More
by LORRIKBLANTONQ
Employees Worked With
