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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
1,038 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,038 reviews

November 17, 2023

Large enough for a good cross section of Tellurides and small enough for a very personal buying experience! More

by drunderriner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Queenie Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Romo
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Nov 17, 2023 -

Southwest Kia of Rockwall responded

Thanks for the review! It was a pleasure to work with you here at Southwest Kia of Rockwall. We hope to see you again soon.

Nov 17, 2023 -

drunderriner responded

A major thank you to Marco Romo. Could not have had a better sales rep. He went above and beyond expectations!

Nov 20, 2023 -

Southwest Kia of Rockwall responded

Thanks for the review! It was a pleasure to work with you here at Southwest Kia of Rockwall. We hope to see you again soon.

November 16, 2023

Great place to shop for a car they was really nice and polite I definitely will go back to them for my next vehicle More

by OLGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Southwest Kia of Rockwall responded

We're so glad to know you had a positive experience at Southwest Kia of Rockwall! We look forward to assisting with your next vehicle purchase. Safe travels until then!

November 16, 2023

Great customer service! Very thorough, prompt and reasonable prices! I will use Southwest Kia in Rockwall, Texas for my future repairs and service. More

by Cdeaver777
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaela,
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Nov 17, 2023 -

Southwest Kia of Rockwall responded

We're glad to know you had a great experience with our team at Southwest Kia of Rockwall. We look forward to helping you with your future repairs and services!

November 13, 2023

good experience with the overall purchase of my new vehicle. staff was great abd friendly. More

by dbodzi33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Southwest Kia of Rockwall responded

Hi, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Southwest Kia of Rockwall.

November 12, 2023

Everyone was extremely friendly and helpful. Sales associate was very professional and finance department was quick and efficient. More

by Momtochanceandlilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Johnson
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Nov 13, 2023 -

Southwest Kia of Rockwall responded

We're glad to know you had a positive experience with our team at Southwest Kia of Rockwall! It's great that the sales and finance departments were able to assist efficiently. Thanks for sharing your feedback!

November 09, 2023

Professional and prices are responsible. Would recommend their dealership to everyone who is looking for good service. More

by Sébastien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Southwest Kia of Rockwall responded

Sébastien, we're glad to know you found our service at Southwest Kia of Rockwall professional and reasonably priced. Thanks for recommending us!

November 08, 2023

Had oil change and tires rotated Brad was awesome and he called and explained everything and was super More

by pam_erwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Nov 09, 2023 -

Southwest Kia of Rockwall responded

Pam, it's great to know Brad was able to assist with your oil change and tire rotation at Southwest Kia of Rockwall. We appreciate the shout-out!

November 08, 2023

After talking back and forth with my salesman Zack via text and phone I gave him one final offer on a deal we were working and let him know I would block him from calling (this was after many calls receiv More

by Rick
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Richard
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Nov 09, 2023 -

Southwest Kia of Rockwall responded

Hello Rick, Thank you for bringing this to my attention. It is regrettable to hear about the experience you had with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly and resolve this matter. Contact me at your earliest convenience at the email provided below. Mauricio Pena - Sales Manager - 469-314-3965

Nov 09, 2023 -

Rick responded

Although you're canned response sounds very sincere I have already left a message yesterday and one today at the dealership and have not heard from you.

November 05, 2023

Loved Xavier & Chris ! Both extremely helpful and didn't pressure me into any purchases I didn't want. More

by passion jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
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Nov 06, 2023 -

Southwest Kia of Rockwall responded

We're so glad to know that Xavier and Chris provided a pressure-free experience at Southwest Kia of Rockwall. Thank you for the positive feedback!

November 02, 2023

Excellent service. Friendly and professional. Serviced my car we took it home and had a simulate problem which they corrected very quickly! More

by Donaldjmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigal
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Nov 02, 2023 -

Southwest Kia of Rockwall responded

Donald, we're glad to know our team at Southwest Kia of Rockwall was able to quickly correct the issue with your car. Thanks for sharing your experience!

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