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Southwest Kia of Rockwall

Rockwall, TX

4.6
1,047 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,047 reviews

February 13, 2025

Buying my car was a whiz and then my first service visit was even better! Will spread the news ! More

by Tinren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tall Zach and Brock
Feb 13, 2025 -

Southwest Kia of Rockwall responded

Tinren, thank you for your review! We're thrilled to hear that both your car-buying experience and service visit went smoothly at Rockwall Kia. We appreciate your support and look forward to serving you again in the future!

February 11, 2025

Easy to complete sale Malina was kind and courteous. Stewart was kind and patient with me More

by Rnlmcs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Queenie Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Southwest Kia of Rockwall responded

Thank you for your review! We’re so glad to hear that Malina and Stewart provided you with excellent service and made your car-buying experience smooth and pleasant. We appreciate your business and look forward to assisting you again in the future!

February 10, 2025

This was our best car buying experience, tall Zach was great with finding the deal we wanted without being pushy or trying upsale us. Would highly recommend tall Zach and Kia of rockwall if you're looking More

by CR Bassham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 11, 2025 -

Southwest Kia of Rockwall responded

CR, we're delighted to hear that Tall Zach made your car buying experience at Rockwall Kia so enjoyable and pressure-free. Thank you for the recommendation!

February 09, 2025

I've been looking for an EV9 for about a year and kept coming up against not being able to fit it into my budget. Finally, Rockwall Kia, specifically Malena and David, were able to find an option that wou More

by CCunningham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malena, David
Feb 10, 2025 -

Southwest Kia of Rockwall responded

We're delighted to hear that Malena and David were able to help you find the perfect EV9 at Rockwall Kia! It's wonderful knowing they made your experience smooth despite the distance. Enjoy those spaceship-like drives in your new car!

February 08, 2025

I have been dealing with Southwest Kia since 2016. They seem to be better than all the many previous dealer ships that I have dealt with. I bought 2 Kias from them. The service department is good t More

by the2simpsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela in sales.Luke, and Brock, in service department
Feb 10, 2025 -

Southwest Kia of Rockwall responded

Thank you for your continued trust in Rockwall Kia since 2016! We're glad to hear that our service department and team members like Brock Bhatti have been helpful. We appreciate your patience during the past issue, and we're committed to providing even better experiences moving forward. Your feedback is invaluable, so thank you for sharing it with us!

February 03, 2025

The sales team was responsive, transparent, knowledgeable, and honest throughout the process. I highly recommend them for your next vehicle purchase. More

by abdouj46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and Steward
Feb 03, 2025 -

Southwest Kia of Rockwall responded

Thank you for recommending Rockwall Kia! We're delighted to hear that our sales team provided a responsive and honest experience. We appreciate your support and look forward to assisting with any future vehicle needs!

February 02, 2025

They are always so nice and find what you want. This is my 4th car from them and I have been pleased every time. More

by katie826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Queenie Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Southwest Kia of Rockwall responded

Katie, thank you for your continued trust in Rockwall Kia! We're delighted to hear that you've had consistently positive experiences with us. Enjoy your new car!

February 01, 2025

Excellent customer service. Highly Recommend. Bailey was very helpful and made the whole process easy. More

by txrenegade226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Christian
Feb 03, 2025 -

Southwest Kia of Rockwall responded

We're delighted to hear that Bailey provided excellent customer service and made your experience at Rockwall Kia a smooth one. Thank you for the high recommendation!

January 28, 2025

I used to go to another dealer in Plano, but since my vehicle was undrivable ended up at Rockwall. It was closer and the service ended up being great. Thumbs up to Jaela Gibson in the service dept as wel More

by Hicjo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaela Gibson
Jan 29, 2025 -

Southwest Kia of Rockwall responded

Thank you for choosing Rockwall Kia and sharing your experience! We're delighted to hear that Jaela Gibson provided great service, and we look forward to assisting you with all your future needs.

January 20, 2025

My experience with Rockwall Kia, was an experience I will not forget. I was treated with great respect and compassion. They not only gave me great customer service. They took the time to listen and help me More

by kasmetexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailee
Jan 20, 2025 -

Southwest Kia of Rockwall responded

We're delighted to hear that Bailee and the Rockwall Kia team provided you with such a respectful and informative experience. It's wonderful knowing you felt no pressure during your decision-making process, and we're thrilled you're happy with your choice! Thank you for sharing this fantastic feedback!

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