Southwest Kia Mesquite - Service Center

Your service department was very friendly and helpful. Got in and out with my sons car in a timely matter. Thank you 😊 Got in and out with my sons car in a timely matter. Thank you 😊 More

Craig was excellent as a service advisor. He said they would wash the car & vacuum it for us. When we picked up the car, Craig had already left for the day and Michael or Mike helped us. The exterior was would wash the car & vacuum it for us. When we picked up the car, Craig had already left for the day and Michael or Mike helped us. The exterior was filthy. The hood, top of the car & the trunk had dirt all over it. I pointed this out to Michael/Mike and he was very disinterested in helping us. I pointed out that all they need is some water & a rag to dry it with. He looked at it and said, Oh, we just run I through the automatic car wash. and claimed that the dirt on the car would have to be scrubbed off. I pointed out to him that that is not true. I licked my finger & wiped the dirt right off. He said we could pay for a car wash if we wanted one, but he wasn't going to try & clean it - even though we were told it would be clean. He was not interested in helping at all, he just turned & walked away. Extremely unprofessional!!! It would be very difficult for me to recommend this dealership to any of my friends when you treat customers this way. More

My service was great and my technician was awesome very informative and excellent customer service. informative and excellent customer service. More

Always thought dealwrships would be ovwr priced, but they’re cheaper than any place I’ve looked into for oil change. Always good service. Always accepts walk ins, and usually pretty quick. Even when bus they’re cheaper than any place I’ve looked into for oil change. Always good service. Always accepts walk ins, and usually pretty quick. Even when busy. They have a couple computers free to use, and charging stations. A few couches and free coffee and water. U can buy snacks for cheap around the corner also. Sometimes they’ll vacuum the car for free which is always a bonus. I won’t go anywhere else for oil change More

Good service keep me informed with everything and letting me know. And what needed to be done me know. And what needed to be done More

Thank you for your service because I brought my car for service. You take care of it on time service. You take care of it on time More

Decent service took way to long 4 days to get the vehicle repaired and was never offered a loaner repaired and was never offered a loaner More

Really enjoyed the Excellent service. Service was also timely and everyone was very friendly. Will definitely be back timely and everyone was very friendly. Will definitely be back More

My car has been there two times recently. . First time for 10 days. Second was to check it out again. My car is still running horrible. Was told to bring it back for a couple of days to leave my car. No for 10 days. Second was to check it out again. My car is still running horrible. Was told to bring it back for a couple of days to leave my car. No offer of loaner car. I am extremely upset by the by the way I have been treated by your Ashley in the service department but most of all about my car not being repaired. I have so much more than needs to be said. I would like to have someone from corporate to contact me please. Thank you for your time, Kathy LeeMauk 214.783.4612 kathy0364@yahoo.com More

Excellent customer service and support. Very courteous and knowledgeable individuals on the team. Would highly recommend. and knowledgeable individuals on the team. Would highly recommend. More