Southwest Kia Mesquite - Service Center

service center/customer service I brought my Kia in to the Service Dept. take care of some recalls and they were very helpful. Right as I got out of my car Heather was there to gr I brought my Kia in to the Service Dept. take care of some recalls and they were very helpful. Right as I got out of my car Heather was there to greet me and willing to help. They fixed my recalls and Heather and Steve also fixed another part of my Kia that Toyota of Grapevine said they would not fix for me. Heather and Steve very very helpful and listened to my problem with my car. Also while I was waiting Carter kept coming in to make sure everything was fine, also Christina who drives the courtesy car was very helpful and friendly. I highly recommend Southwest Kia of Mesquite on Oates Dr. in Mesquite! More

Friendly & Efficient Service I made an appointment for my first oil change and was greeted in less than 5 minutes by a friendly & young man named Ryan. Ryan kept me informed and I made an appointment for my first oil change and was greeted in less than 5 minutes by a friendly & young man named Ryan. Ryan kept me informed and my car was ready much sooner than expected. Thank you Southwest Kia More

Excellent service I showed up just as the doors were closing for a car wash and personnel was so on point, they didnt turn me around and my car looked supurb for Mother I showed up just as the doors were closing for a car wash and personnel was so on point, they didnt turn me around and my car looked supurb for Mothers Day. Thanks Kia! More

Service and reps out of sight Every time we have come in for service our experience has been exceptional. Gary Wells and Craig know what they are doing and are extremely helpful e Every time we have come in for service our experience has been exceptional. Gary Wells and Craig know what they are doing and are extremely helpful every time. They are not only professional but also very friendly towards me and my wife when she is with me. They make us feel right at home and not just another number. They are top-notch personnel. More

Awesome Experience I am a first time car buyer and they worked with me to get the car of my dreams and I would recommend everyone to shop with southwest kia. I am a first time car buyer and they worked with me to get the car of my dreams and I would recommend everyone to shop with southwest kia. More

Purchase of Vehicle and First Service Appointment Both the purchase of my new Kia and the first service appointment were very pleasant experiences. Ash, Ivan, Carter and Heather are great assets to y Both the purchase of my new Kia and the first service appointment were very pleasant experiences. Ash, Ivan, Carter and Heather are great assets to your dealership!! More

Service and bought truck Best Service and helpful staff. Clean up of car was great. Resolved problem of missing flat tire fixing system. Juan was great in truck sales Best Service and helpful staff. Clean up of car was great. Resolved problem of missing flat tire fixing system. Juan was great in truck sales More

Excellent customer service As always my advisor Gary Wells was very friendly, informative, enthusiastic. He informed me of any issues with my vehicle and took his time with ex As always my advisor Gary Wells was very friendly, informative, enthusiastic. He informed me of any issues with my vehicle and took his time with expressing his concern for my safety. As always I received excellent service. Thanks Southwest KIA! More

Great employees and service. Heather always takes care of me and goes above and beyond to make sure I get taken care of. The entire staff is great there and does their best to ens Heather always takes care of me and goes above and beyond to make sure I get taken care of. The entire staff is great there and does their best to ensure I leave 100% satisfied. More

Bad customer service Service departen is horrible nobody knows nothing about anything , they don't have any kind of communication with customers for 5 days I live about 30 Service departen is horrible nobody knows nothing about anything , they don't have any kind of communication with customers for 5 days I live about 30 voice messages to Heather and she just never call me back . More