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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.4
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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September 03, 2017

Service Great Service from the time I arrived to the time that I left. Craig met me on the drive listened to my needs and arranged getting my regular services More

by RDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Sep 18, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! Glad we were able to take care of you!

August 31, 2017

great job Heather Went in for two new tires. Heather discovered I had road hazard coverage I had forgotten about and saved the price of one of the tires. I appreciate More

by jsabin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Southwest Kia - Mesquite responded

Heather is great. We appreciate your feedback.

August 30, 2017

Taking Care Of The Customer Rebekah did a wonderful job taking care of our loaner car needs. And Craig performed his great service with handling the needs for our car to be repai More

by stacie40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene, Rebekah Mcnabb
Sep 18, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! Glad we were able to get you back on the road.

August 29, 2017

Excellent Service - Felt so welcome by Craig. This was an amazing experience from drive-in to drive-out. Craig is so helpful and explained everything that was being done to my car. He is the nic More

by sandrahappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Sep 18, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review!

August 28, 2017

Service Request Aaron took great care of my car! He was nice and pleasant and explained everything. I was even able to get a courtesy ride home.Kudos to him!! More

by TaRon West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 18, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review!

Sep 18, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! Glad Aaron was able to take care of you.

August 27, 2017

Satisfied with service When I took my KIA Forte in for maintenance in June, the oil cap was accidentally left off. I called and talked to Steve and he asked me to bring it More

by JoyceS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mulholland
Aug 29, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review, Joyce! Glad we got you taken care of.

August 27, 2017

We are so appreciative of Mr. Craig Greene Southwest Kia Ser vice Advisor. He takes such good care of us,The service is outstanding for both of our Kia Souls. The work performed is always done right the firs More

by STONE ABC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Sep 18, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review! Craig always takes care of his customers. We appreciate the kind words.

August 24, 2017

Heathers the bomb!! I had a great experience with Heather as my service advisor at SW Kia in Mesquite. Even though she was crazy busy, she was very helpful and attentive More

by Gigi Gostas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian???? he's a new guy that I'm not sure of his name
Aug 25, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review, Gigi! Heather is always on top of things in service, and always treats her customers well. Glad you were able to experience that. Feel free to bring in any vehicle to see what we can do with it!

August 23, 2017

very happy service was quick .staff was friendly and helpful Very happy with the service will return. Everyone was so helpful and friendly. I look forwards to returning for all my service needs in the future I:l More

by Clara Luke73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Aug 25, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review, Clara! We make sure we treat everyone in our dealership like family.

August 22, 2017

Great Work!!! Service gentlemen Aaron was great we arrive on time and was greeted by this gentlemen with a warm smile he kept me inform of what was going on with my More

by Sylvia Woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 25, 2017 -

Southwest Kia - Mesquite responded

Thank you for your review, Sylvia! Our service advisors are always looking out for their customers.

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