Southwest Kia Mesquite - Service Center

Prompt and courteous I needed an inspection and had to come late in the month, so expected to be there several hours. Much to my surprise, Craig responded to my question o I needed an inspection and had to come late in the month, so expected to be there several hours. Much to my surprise, Craig responded to my question of how long I might be there as about an hour. I'm pretty sure it wasn't a full hour when he came to get me. He was friendly, but very efficient. It's nice to know you can count on the people who work there to do you right. Craig sure did, though I don't ever remember any bad service. This is a place to do business! More

Great Service Heather ? Where do I start , She is always there for us, takes care of our needs , explains the process in detail , very very professional . It is be Heather ? Where do I start , She is always there for us, takes care of our needs , explains the process in detail , very very professional . It is because of her the reason we take our cars to Kia in Mesquite . Thank you Heather .:) More

Great service department Employees in the service area are so nice! Plus you get coffee and water while you wait. Especially the employees I worked with heather, Craig, Gary, Employees in the service area are so nice! Plus you get coffee and water while you wait. Especially the employees I worked with heather, Craig, Gary, and Aaron. They are so nice and really help you out! More

Great service & customer service Great Service reps and outstanding customer service every time I get my car serviced! I appreciate the appointment setting with the Rep, it makes it e Great Service reps and outstanding customer service every time I get my car serviced! I appreciate the appointment setting with the Rep, it makes it easy and run smooth! More

Heather, Service Department is great ! I needed my headlight replaced, it ended up being the entire assembly. My teenage daughter was helping me out to get the car there and wait on it and I needed my headlight replaced, it ended up being the entire assembly. My teenage daughter was helping me out to get the car there and wait on it and bring it back to my work. Heather was so helpful and explained everything to my daughter so well. Heather is very knowledgeable and very personable and an asset to Kia. I have dealt with her in the past and had the same experience. Thanks Heather :) More

Excellent Since purchasing this vehicle, I have used no other service center. I have always received better service from the dealership where the vehicle was pu Since purchasing this vehicle, I have used no other service center. I have always received better service from the dealership where the vehicle was purchased. More

Maintenance of Soul purchased in 2016. Joshua Lozier was my advisor for my service. He was very courteous and very knowledgeable about my car. He took the time to answer all of my questio Joshua Lozier was my advisor for my service. He was very courteous and very knowledgeable about my car. He took the time to answer all of my questions and provide the service that was promised. My engine light had come on the night before, and I mentioned it to him. I said that I thought it had something to do with my gas fill up the night before. He said that he was unable to provide the EVAP Test, because of their being too much gas in the car. He advised me to come back after I had driven some of the gas down, and he would check it for me. I could not have been more pleased with my service from Mr. Lozier. More

Heather Stallings, my Service Advisor Heather is very personable and professional. She takes very good care of me and my vehicle, making my service appointments stress free. Thank you He Heather is very personable and professional. She takes very good care of me and my vehicle, making my service appointments stress free. Thank you Heather!! More

Great Service Very great, fast and friendly service. Steve was very helpful with getting me a shuttle ride and he let me know exactly what needed to be fixed/repl Very great, fast and friendly service. Steve was very helpful with getting me a shuttle ride and he let me know exactly what needed to be fixed/replaced with my car. More

Trusting My daughter took her car in for the first time, and Heather took care of her. Was VERY friendly. Thank you Heather and the Kia Family. My daughter took her car in for the first time, and Heather took care of her. Was VERY friendly. Thank you Heather and the Kia Family. More