727 Reviews of Southwest Kia Mesquite - Service Center
The best Took my daughter's Kia in for a maintenance check and car wash. Always have appointment made with Heather in service dept. She's always friendly and Took my daughter's Kia in for a maintenance check and car wash. Always have appointment made with Heather in service dept. She's always friendly and helpful. Wonderful job. More
Excellent customer experience Heather, thank you for always being so helpful and personable. Overall extremely satisfied with the helpfulness, kindness and always having a smile on Heather, thank you for always being so helpful and personable. Overall extremely satisfied with the helpfulness, kindness and always having a smile on your face when I visit the dealership! You made a rough day turn into a great one for me! More
Great service Heather was awesome . i just went for an oil change and came out with a oil change and my car was washed and vacuumed . which is one more thing off of Heather was awesome . i just went for an oil change and came out with a oil change and my car was washed and vacuumed . which is one more thing off of my to do list . awesome! More
Most amazing Heather is always chairfull, professional and personable, she treats everyone as if they ate the most special person, u would think that I'm a celebri Heather is always chairfull, professional and personable, she treats everyone as if they ate the most special person, u would think that I'm a celebrity or a Porsche owner. Thanks Heather, you always make my day, from the very first day I met you 2 years ago. More
Wonderful service by Craig My name is martin and I took my forte in for service and was very helpful. I told him what was going on and was taken care of he does an amazing job. My name is martin and I took my forte in for service and was very helpful. I told him what was going on and was taken care of he does an amazing job. More
Great job- I took my 2016 kia soul in for routine oil change Craig Green,And Heather Stalling took care of mine car needs in a timely manner I took my 2016 kia soul in for routine oil change Craig Green,And Heather Stalling took care of mine car needs in a timely manner More
Service for my 2017 Sorento Excellent service, as always. That's why I drive from Paris, Texas to have my Sorento serviced. Vehicle was serviced as I waited and they replaced a Excellent service, as always. That's why I drive from Paris, Texas to have my Sorento serviced. Vehicle was serviced as I waited and they replaced a recall item. Completed on time and Craig kept me informed the whole time. I would recommend Southwest KIA Mesquite to anyone. More
My 2013 Kia Sorento Service Experience About mid-day on a Friday, I brought my 2013 Kia Sorento SX V6 in for warranty service and an overall check-up. Ms. Stallings cordially greeted me. About mid-day on a Friday, I brought my 2013 Kia Sorento SX V6 in for warranty service and an overall check-up. Ms. Stallings cordially greeted me. She looked up the vehicle history, she processed any pending vehicle recalls (there were 3 pending recalls), and finally she inquired about any issues that I may be concerned about. She said that she would have a service technician examine the vehicle, and then she would give me a follow-up phone call before the end of the day. She asked if I needed a ride (which I did not need, because my son met me at the Kia dealership). I told her that Kia could take their time servicing our vehicle, since I was on vacation for the next two weeks. A few hours later I received her phone call. She provided me with a estimated date when the service would be complete. When the service was completed, I received a phone call from Ms. Stallings. She asked if I needed a ride to the dealership (which I did not need, because my son took me). Our very clean vehicle was waiting when I arrived, Again, Ms. Stallings cordially greeted me, and she went over the details of the service work that was performed. When I asked how much I owed, she said everything was covered by the Kia factory warranty. . It was a fantastic experience. Thank You Ms. Stallings! Thank You Southwest Kia! More
ALWAYS EXCELLENT SERVICE... Heather was great, informative and got me in and out very timely. You guys are the best. I never worry about things being right and my truck seems to Heather was great, informative and got me in and out very timely. You guys are the best. I never worry about things being right and my truck seems to always run so much better after a visit. Will always recommend you all and look forward to the next routine service. John More
Aaron was my service advisor and did a great job. Brought my 2017 Kia in for oil change & rotate tires. I mentioned that my LR tire had lost air recently. The service was performed on time and a nail Brought my 2017 Kia in for oil change & rotate tires. I mentioned that my LR tire had lost air recently. The service was performed on time and a nail was causing the air leakage to the LR tire. The service met or exceeded my expectations! Thank you for a job well done! More