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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.4
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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March 27, 2019

Very efficient The Mesquite Dealership has always done a good job. The service department employees are always friendly keeps you updated on what status of your ve More

by Bj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Gary Wells
Mar 27, 2019 -

Southwest Kia - Mesquite responded

We are happy we could help! Thank you for the kind review!

March 18, 2019

Excellent Service I really enjoy getting my car serviced at this Kia dealership. Heather is always very professional, friendly and courteous. She always provide excelle More

by Ericka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Southwest Kia - Mesquite responded

Ericka, thank you for choosing us as your service destination. We are so happy to hear you were taken care of! Heather is incredible! I will pass your kind words on to her.

March 06, 2019

Great Visit always. I love Heather great customer service. I always make an appointment so I'm in and out in a timely manner. Thank you Heather Great Customer Service. More

by Viv H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Southwest Kia - Mesquite responded

Viv, thank you for those kind words! We are always happy to help and even happier when we can do it in an expedient manner. Thank you again for your kind words. I will pass them on to Heather!

March 04, 2019

First Service Appointment for new car I had a great experience for my first maintenance appointment after the purchase of my new Sportage. Craig listened and noted my concerns, gave me pri More

by Kellbell31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Mar 04, 2019 -

Southwest Kia - Mesquite responded

This is why we love what we do! We are so very thankful to call you a member of our dealership family. Thank you for your kind review.

March 03, 2019

Great customer service Southwest Kia in Mesquite has really good customer service, Jerry was the salesman who helped me and he made sure I left with a car. More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Mizell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Southwest Kia - Mesquite responded

Billy, we are happy we could help! I will pass on your kind words to Jerry!

February 28, 2019

Best service department ever!!! The staff all work together at this dealership!!! I’ve come without an appointment or called to ask questions, always helpful and professional! They More

by Ckimberly3!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Navarrete, Victor Jauregui, Craig Greene
Feb 28, 2019 -

Southwest Kia - Mesquite responded

Thank you for the kind review! We like to look at our dealership as a family😁!

February 18, 2019

Heather Starlings Heather was amazing. She got our car service done quick was very friendly and courteous, made sure we were comfortable, she checked on us and asked i More

by mysoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Southwest Kia - Mesquite responded

Heather really is the best! I will pass your kind words on to her! Thank you!

January 26, 2019

Service Department The Service/Maintenance Department is Excellent. All of the service people I have met have been so very helpful and kind. Craig Greene, my service a More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stanton, Craig Greene
Jan 29, 2019 -

Southwest Kia - Mesquite responded

Debbie, thank you for those kind words. We set a high bar for ourselves in customer service and we are happy your experience reflects that!

January 20, 2019

Maintenance Every time we come here for car maintenance we received Excellent customer service, we don't have to wait for hours. quick service. happy customers More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 21, 2019 -

Southwest Kia - Mesquite responded

Thank you for the kind words. While we pride ourselves on our efficiency in regards to time, we pride ourselves even more on making sure we service vehicles correctly! Thank you again, we are happy we could help!

December 20, 2018

Fast, Friendly Service I arrived for my service appointment and was immediately greeted by an employee. My service advisor, Lerone Loveless came to greet me and I was escor More

by billie23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lerone Loveless
Dec 26, 2018 -

Southwest Kia - Mesquite responded

Billie, we are happy to hear about your experience at our dealership! This is the standard for our service department. Every time you bring in your vehicle you will receive this high level of guest service!

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