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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.4
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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July 18, 2019

Excelente servicio y disponibilidad para ayudar Mi vehículo fue revisado y se detecto la falla, fue reparado en tiempo y forma, Heather conoce lo que esta haciendo y lo demostró!, siempre regreso a More

by Calaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Southwest Kia - Mesquite responded

Gracias por las amables palabras. Siempre estamos felices de ayudar. ¡Vuelve y nos ve en cualquier momento!

July 15, 2019

Keenan was great to work with. Keenan was very professional. Has great customer skills. He made us feel welcome stayed with us till we drove our new car off the lot. The car had More

by Ratliff1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keenan Mcfarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Southwest Kia - Mesquite responded

We are sorry to hear about your vehicle troubles but we are happy to know we could provide immediate assistance to get you back on the road! Thank you for the kind review!

July 12, 2019

My experience at kia I had a great and Fast experience at Southwest Kia. They got my oil change done within an hour and Heather was very approachable. Y’all even give Free More

by Sebas07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Southwest Kia - Mesquite responded

This is simply how we do service! We also provide complimentary coffee and water! Thank you for the kind review!

July 11, 2019

Fast, Friendly and Fair I brought my Kia Forte in for it's scheduled servicing. I set the appointment via email mid-morning for 2:30 the same afternoon. I was greeted immedia More

by Ron from Dallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Croy
Jul 11, 2019 -

Southwest Kia - Mesquite responded

Part of providing an incredible service experience is ensuring that our guests drive off the lot knowing we went above and beyond to service them. Thank you for your kind review! Come back and see us anytime!

July 08, 2019

Simply Wonderful!! Craig took excellent care of me! He was able to get me in and out quickly. I can't tell you how much it means to me to have peace of mind when getti More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina and Mario, Craig Greene
Jul 09, 2019 -

Southwest Kia - Mesquite responded

Kim, thank you for the kind review! We are happy to know we could provide you with a wonderful service experience. We look forward to helping you again in the future!

June 14, 2019

Waste of time The worst dealer in DFW-I set an appointment and every time I showed up-Tons on cars in the service drive and a wait of 2 and a half to three hours-Wh More

by JP
Customer Service
Recommend Dealer
No
Employees Worked With
Service
Jun 14, 2019 -

Southwest Kia - Mesquite responded

JP, I would like to speak with you and hear more about your experience. I am providing my contact information below so that you can reach out to me at your earliest convenience. Thank you, I look forward to speaking with you. Rachelle Nunley | Customer Relations Manager 972-590-5537 R.nunley@southwestkia.com

May 26, 2019

Great service department Went in for a 15K mile service, and they let me 'a la cart' the things I wanted done. I did my own cabin and air filters, and I refused the fuel cond More

by GainesE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Southwest Kia - Mesquite responded

Thank you for this review! We take pride in our customer service. Our sales and service is here to work for you 👍

May 20, 2019

Great service! I cannot day enough what a great experience I’ve had with this dealership. From the easy breezy purchase to all of my follow up maintenance appointmen More

by Kellbell31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
May 20, 2019 -

Southwest Kia - Mesquite responded

We are so happy we can be here for you! Thank you for the kind review and thank you for being a valued member of our Kia family!

May 06, 2019

Awesome Customer Service! Heather is awesome!! She got my car serviced very quickly! Always friendly and upbeat.. I always feel at home when getting my car serviced! Thank you More

by Jacoiya B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Southwest Kia - Mesquite responded

Thank you for this kind review! I will pass your compliments on to Heather!

April 27, 2019

Great customer service Heather is always the best at taking care of my car needs. She has been for years and she is the one I always look for when I come in because I know I More

by Windikiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Southwest Kia - Mesquite responded

We are happy we could be of assistance! If you need anything you know where to find us!

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