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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.4
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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June 22, 2021

I have been a kia customer for several years, the service Took entirely to long, I was the first appointment yet, was not seen and taken care of. Went in at 7 left about 10am for a light replacement and stat More

by MISS.CHERISHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I am not sure what the name of the gentlemen was
June 22, 2021

Never received call about recall replacement parts. Over two weeks and no word More

by ABLONDE2
Recommend Dealer
No
Employees Worked With
Heather Stallings
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

The dealership and the employee's go above and beyond to take care of their customers. More

by ROBERTWYATT71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynell Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Tonubbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

I tried connecting to the service area of SW Kia Mesquite from morning to afternoon but there seems to be nobody in that station. One operator will transfer you to a number but it keeps on ringing and it wil More

by junrivera104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

I had the best experience here when picking out the I had the best experience here when picking out the perfect vehicle for me. Kelvin is awesome and was super fun to test drive with. He helped me figu More

by brittnee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynell Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Southwest Kia - Mesquite responded

Brittnee, we are thrilled we could help you find the right vehicle for your needs at the right price for you. Thank you so much for the kind review and congrats on your new vehicle!

March 09, 2021

I went to the Kia dealership in Mesquite and I was very pleased with the service I received. I purchased a 2016 Kia Optima. Thanks! More

by takealad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynell Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Southwest Kia - Mesquite responded

Thank you for your positive feedback. We look forward to assisting you with your future automotive needs!

March 02, 2021

Best car buying experience I’ve had in years! Kelvin was patient with us test driving 3 cars as well as training a coworker on the process More

by Setamamiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Southwest Kia - Mesquite responded

We are here to ensure the car buying experience is as easy and accessible as possible. Thank you for coming to see us and congrats on your new vehicle!

December 30, 2020

Exactly service. They really care about the customer here. Didn't feel pressured into buying something I didn't want. I suggest anyone who needs a good or great vehicle hit these guys up ASAP! More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klye Gaddis
December 29, 2020

My experience was great Stephanie O was a great sales person and made it a very comfortable and welcoming experience. I’m so in love with my Jeep! More

by wooldridgeallencia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Kelvin was such a great help in finding my new car. From the time he grated us to the time we left he made us feel so welcome and taken care of. More

by MeganB
Recommend Dealer
Yes
Employees Worked With
Kelvin Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Southwest Kia - Mesquite responded

Megan, thank you so much for your kind review. We are thrilled we could be of service!

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