Back

Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

Sort by
August 19, 2021

Relatively quick service, always offers a ride for me to wait at home instead of at the dealership, always friendly employees, just a good place. More

by JSAL1613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free, Heather Stallings
Aug 31, 2021 -

Southwest Kia - Mesquite responded

It's always great to read happy reviews from satisfied customers. Your time here is appreciated and we want to continue seeing you at Southwest Kia of Mesquite! Thank you!

August 19, 2021

Extremely pleased how well managed the service department was. They finished the work on my car ahead of schedule! Definitely reaffirmed my confidence in KIA Motors and this dealership. More

by Rbnb22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene, Heather Stallings
Aug 31, 2021 -

Southwest Kia - Mesquite responded

We're so excited that your confidence has been earned back with our team here at Southwest Kia of Mesquite! Thank you for giving us the chance to earn back your business!

August 19, 2021

I came in because I received a recall notice regarding leaks from the engine. On the notice it states illumination of malfunction indicator that was not checked More

by msdell31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
August 18, 2021

Great customer service! They go above and beyond and communicate every step of the way. 10 out 10 rating every time I go get my car serviced. More

by INNOVATIVELEADER78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Aug 31, 2021 -

Southwest Kia - Mesquite responded

We'll work to retain that 10/10 rating each and every time you come back to Southwest Kia of Mesquite. Thank you for the kind review!

August 18, 2021

Daniel de Leon is our service advisor he helped me with my car! He’s very helpful and always answering our questions and always ready to help More

by Angelica monsivais
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daniel de Leon - service
Aug 31, 2021 -

Southwest Kia - Mesquite responded

Daniel and all of the rest of our team are always ready to help you with anything you may need. You are truly appreciated and we're thankful to have your business. Stop in again soon, Angelica!

August 18, 2021

This was my second oil change. I wish a service tech would come and let me know how it was going. I’m use to dealing with one tech and getting all his personal advice for years to come. I miss that. Lov More

by BRENDA.MASK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Peoples
Aug 31, 2021 -

Southwest Kia - Mesquite responded

Hi Brenda, thank you for choosing our team of techs. We hope to continue having you do business here with our team at Southwest Kia if Mesquite.

August 17, 2021

Most awesome staff. I feel they will help me maintain my Kia Soul for a few years. They advised me of a problem in my last oil change and are helping me monitor it. More

by tkntexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather was not the person. A nice man. His card is at home. , Heather Stallings
Aug 31, 2021 -

Southwest Kia - Mesquite responded

Your Kia Soul will always be properly looked after as long as you bring it to Southwest Kia of Mesquite. We've got your Kia in our best interest. Thank you!

August 17, 2021

Great service and on time.clean provided transportation speedy service had all of my recalls that I needed on my car available friendly employees. Thanks More

by Louloumonij55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh, Heather Stallings
Aug 31, 2021 -

Southwest Kia - Mesquite responded

It's our pleasure to make sure you have a wonderful experience here with our team. Thank you for the kind review and have a great day!

July 17, 2021

Do not take your vehicle for service here. They will not make sure it is working properly before you leave. They may fix one thing but likely will break another. Especially do not deal with the customer ser More

by lance66mullins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig, Heather Stallings
July 12, 2021

My 2014 Kia Soul has been towed in four times this year! Every time its another long expensive repair - over $3,000 worth! I'm sick and tired of having my daughter stranded by the side of the road because o More

by wilkermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig
...
31
...