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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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September 08, 2021

Good techs, good turnaround, haven’t got the car wash at the end of expensive services twice lately, made things a touch better. Thank you. More

by Eric_prado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 31, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for the kind words. Our team at Southwest Kia of Rockwall works hard to provide every customer with an extraordinary experience. We look forward to seeing you again soon!

September 08, 2021

I went in and got a simple oil change, and not only did I have to wait three hours after they said it would be an hour and a half, I also had to get another oil change not even 2 weeks later because it wasn' More

by LTKHABEER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hello, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

September 08, 2021

Everything was Great And everyone was very nice and kind the service Went very well would recommend friends and family to come to this location More

by Kiara Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall her name but the lady with the Burgundy reddish long hair was Very nice and kind and she handled my service will, Jerry Tonubbee
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 04, 2021

Nothing else to add. The issue was not fixed until I finally had Heather fix it for me. Thank you Heather for finally getting my car fixed. More

by JBURLOU147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 04, 2021

This service center is top notch. This is my 6th kia all from same dealership and most of the reason is service. I never have any issues. They treat me like family More

by GEDWARDS20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 04, 2021

Honest Dealership, very professional and customer service oriented. I will definably I will recommend this dealership to other people to trust their service to them. More

by CRISTAL.DELEON04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 03, 2021

Prince made everything super easy to understand and quick. I highly recommend.He even did a complimentary diagnostic to make sure everything was running fine. More

by Edfenne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prince McCormick
Oct 31, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for the kind words. Our team at Southwest Kia of Rockwall works hard to provide every customer with an extraordinary experience. We look forward to seeing you again soon!

September 01, 2021

They always get me in and out fast great service and quality. Been going to them for years never have been disappointed. By far the best More

by TYLAGRIFFITHS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 01, 2021

Thank you you’ve made this experience very good and my car was cleaned and now it looks brand new. The time that it took was average did not have to wait in my car. More

by GILESRHONDA1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free, Lynell Richardson, Heather Stallings, Antonio Ayala
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

August 31, 2021

Everything was easy. It didn't take too long. Everything was explained in an easy manner. I would definitely be back in to have my car serviced. More

by KOURTP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Aug 31, 2021 -

Southwest Kia - Mesquite responded

We can't wait to have you back here again when you're ready for your next service visit. Let us know whenever we can be of assistance to you!

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