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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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September 17, 2021

Thanks for the great experience with the replacement of my recalled Optima engine! The chip shortage, lack of Engine availability, and Civid impacts were issues you faced, but you were still able to get my More

by csmretgolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 17, 2021

They are always friendly and get mine and my wife’s cars serviced in a quick and timely manner. More

by LAURA.MICHELE.0501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 16, 2021

The Mesquite Kia dealership is like family to me. I’m treated with the utmost regards and feel as though I’m their most important customer. Additionally I raised my hood to give a young lady a boost this More

by CPikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Green (My Man), Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 16, 2021

I took my car to change oil as always they didn’t vacuum the car and Didn’t wash my car as always the car was dirty More

by Perla Zacarìas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Change oil
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hello, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

Sep 28, 2021 -

Perla Zacarìas responded

I don’t going to take my car do you anymore cause I didn’t clean it good ask always they did

September 15, 2021

Ashley was attentive and went above and beyond to ensure I was taken care of. I had to go to work she had the shuttle to pick me up and bring me back to the dealership. More

by ARLISSA.LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 15, 2021

I always am happy with my service at Southwest Kia of Mesquite. I appreciate that they get my car in and out. More

by MILLER.JAIME2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Green, Tim Free, Lynell Richardson, Jerry Tonubbee, Heather Stallings, Antonio Ayala
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 14, 2021

Customer service is terrible they answer the phone and say they have no appointments for at least a month instead of just giving me the first available. They do not listen to my concerns. More

by LACEYYMOSQUEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prince
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi Liza, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

September 14, 2021

Everyone that I have come in contact with is friendly and professional, even when the wait is longer than expected More

by Silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas coney
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 14, 2021

As usual the service was very cordial and efficient. I have been daling with Heather Stallings since I bought the KIA Always a pleasant experience. More

by JOHNSTEVENS62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 14, 2021

Ashley is DOPE, super helpful and very knowledgeable! She was able to work with and accommodate my schedule so that I didn’t have to wait or be inconvenienced at all. More

by NURI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley in Services
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

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