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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.1
728 Reviews
Call Service Center (469) 440-9006

728 Reviews of Southwest Kia Mesquite - Service Center

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September 23, 2021

The only issue I had was it took over 2 weeks to get an appointment scheduled. More

by ZAMORANOHARKINS1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Heather Stallings
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for valuable feedback. Our team at Southwest Kia of Mesquite strives to provide excellent service on your vehicle at every visit. I apologize your wait was so long, and we will try our best to decrease that wait time without affecting the level of service our customers like yourself have come to expect. Thanks for choosing us and we look forward to seeing you again soon!

September 23, 2021

Most reps are very courteous. Most of them will try to help you in every way possible. More

by SHARRIS5556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 23, 2021

The Service.Excellent, within minutes it was done. I’m satisfied a well done job guys keep up the good work!!! More

by Garron Spencer Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Heather Stallings
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 23, 2021

Craig was cool , before I went inside the building Craig explained everything to me including about how much I would have to pay. And I really did appreciate that. More

by REMONIAFAITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Heather Stallings
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 21, 2021

Very slow and bad service, not a good experience at all, I will never buy another Kia again. More

by rogelioesparza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hello, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

September 21, 2021

Services were great! I was in and out less than an hour for my oil change! More

by Azzieshofner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prince Mccormack
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 20, 2021

I always receive great customer service at Mesquite location. Very attentive representatives in service departmentz More

by Lmurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 20, 2021

Excellent service. Very pleased as always. I was in and out in no time. Outstanding More

by KAT_HILL63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 20, 2021

Great service and I got my car back clean!!! Nick was very helpful and a pleasure to work with. More

by KRISTINE214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in service.
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 20, 2021

I've been with KIA for a very long time. Heather is hands down my favorite service partner. She is precise and I never have issues afterwards. Everything is done to perfection the first time! More

by Lajuanclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

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