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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews

727 Reviews of Southwest Kia Mesquite - Service Center

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September 29, 2021

I absolutely love the service department. I will wait for Craig to be in the office before bringing my vehicle and of course I love Heather and her great personality More

by HOLLYNMICKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Heather Stallings
Oct 04, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for taking the time to leave us a review. Our team at Southwest Kia - Mesquite works hard to provide every customer with an extraordinary experience, every time. Thanks for choosing us for your automotive needs and we look forward to seeing you again soon!

September 29, 2021

Great service. Clean guess service. Hot coffee. Timely service and repairs. Friendly and knowledgeable mechanics. More

by ROXANACTHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 04, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for taking the time to leave us a review. Our team at Southwest Kia - Mesquite works hard to provide every customer with an extraordinary experience, every time. Thanks for choosing us for your automotive needs and we look forward to seeing you again soon!

September 28, 2021

Friendly. Didn’t complete all agreed service steps. I went to another auto service to do finish the service. KIA service Dept didn’t attend to my vehicle for at least 5 days , then when I was pressed for More

by wild827
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor : Prince
Oct 04, 2021 -

Southwest Kia - Mesquite responded

Hello, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

September 28, 2021

I have been purchasing Kias from South West for over 20 years and never had a bad experience. I have recommended them to several people and will continue to do so Shout out to Ashley my current contact th More

by EDWARD.FLACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Adams
Oct 04, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for taking the time to leave us a review. Our team at Southwest Kia - Mesquite works hard to provide every customer with an extraordinary experience, every time. Thanks for choosing us for your automotive needs and we look forward to seeing you again soon!

September 28, 2021

Service was good and rightly done thanks the shop was clean and orderly nothing I can say to improve it More

by HWRSAL1832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Castiglione
Oct 04, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for taking the time to leave us a review. Our team at Southwest Kia - Mesquite works hard to provide every customer with an extraordinary experience, every time. Thanks for choosing us for your automotive needs and we look forward to seeing you again soon!

September 28, 2021

Personnels are accommodating place are clean and nice to stayed waiting for the car and near to my place. More

by Delmaani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Green, Heather Stallings
Oct 04, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for taking the time to leave us a review. Our team at Southwest Kia - Mesquite works hard to provide every customer with an extraordinary experience, every time. Thanks for choosing us for your automotive needs and we look forward to seeing you again soon!

September 27, 2021

Fast and were in constant contact about my vehicle and it's progress while there More

by Dmireles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prince
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 27, 2021

Great service, team and environment equals to a great customer service, equals to a very happy customer. That’s the way we feel every time we take our Kia Sportage to service with you guys. Thanks! More

by LILIAARELLANO38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Adams, Daniel De León
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 24, 2021

The Service Department at SW KIA, in Mesquite, is the best. Never any unnecessary "fixes". Always service with a smile. The team is fantastic. They go out of their way to work with clients. I've never ha More

by JUDIMEMAW2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Mesquite is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 23, 2021

The only issue I had was it took over 2 weeks to get an appointment scheduled. More

by ZAMORANOHARKINS1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Heather Stallings
Sep 27, 2021 -

Southwest Kia - Mesquite responded

Hi, thank you so much for valuable feedback. Our team at Southwest Kia of Mesquite strives to provide excellent service on your vehicle at every visit. I apologize your wait was so long, and we will try our best to decrease that wait time without affecting the level of service our customers like yourself have come to expect. Thanks for choosing us and we look forward to seeing you again soon!

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