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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.3
727 Reviews
Call Service Center (469) 440-9006

727 Reviews of Southwest Kia Mesquite - Service Center

Sort by
October 11, 2021

Heather had been our service representative each time we’ve come in and she is wonderful! Distance isn’t close, but closest to our home. More

by KATHYLARRY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
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Oct 11, 2021 -

Southwest Kia - Mesquite responded

Thank you so much for the kind words! Heather is an asset to our team at Southwest Kia of Mesquite and we look forward to serving you again soon.

October 11, 2021

I turned my car in for service. It was never looked at. I took it out, get another service center to fix my car. More

by leftylu_2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig Green , Heather Stallings
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Oct 11, 2021 -

leftylu_2000 responded

If you wanted to keep customers, you need to be up front with your business.

October 08, 2021

xxxxingawesome AI will recommend you guys .You all are great.I turned out alright.Thanks. More

by EVANSQUVETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 08, 2021

Always the best service, very helpful staff and also the cleanest shop they take good care of your car! More

by ENRIQUEZ.B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Milan, Heather Stallings
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 08, 2021

As far as service from your dealership, I get excellent service from Kia/Mesquite! Thanks! More

by CAROLINE.DURHAM2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

This is my third time at this location and horrible customer service, maintenance, and manger More

by lashonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings, Antonio Ayala
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Oct 07, 2021 -

lashonna responded

I even called customer service as the receptionist stated I should. I think they should have immediately apologized but they said to call customer service for there poor service in the service center.

October 07, 2021

I want to start by saying that the staff and my advisor were exceptional. My issue lies in the fact that Kia is a brand that is marketed in price for the working class and as a working class individual it’ More

by EDWARDPENA111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Hello, Southwest Kia of Mesquite strives to provide a five-star experience for every customer. It looks like we missed the mark with your last visit. Please contact me at your earliest convenience so we can rectify this, thank you. Jason Murphy, Service Manager, jasonmurphy@lithia.com

October 07, 2021

My guy was prompt , communicated well with me. Kept me updated with text messages. I had a great visit. More

by MCBEAM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Ayala
Report | Print
Oct 12, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

Service advisor was great! Office employees making coffee CONSTANTLY in that clunky machine the entire time I was waiting was slightly annoying. Otherwise perfect! Car wash didn't take over an hour like the More

by Sarahsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

The service department and my service advisor were very helpful. I will be bringing my car back her. More

by lisa-figueroa69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t work with Heather. I can’t remember his name for the life of me. , Heather Stallings
Report | Print
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the recommendation. Our team at Southwest Kia of Mesquite values your feedback and look forward to seeing you again soon.

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