Southwest Kia Mesquite - Service Center

Great service. Got me in and out very quickly. Appreciated the car wash as well. Appreciated the car wash as well. More

My issue with the car wasn't resolved. Dealership was short staffed- i wasnt getting proper care. My car was diagnosed, had to wait couple of weeks to get it fixed. Issue wasn't resolved, and they’re shi short staffed- i wasnt getting proper care. My car was diagnosed, had to wait couple of weeks to get it fixed. Issue wasn't resolved, and they’re shirt staffed to re diagnose it. The service advisor was unreachable, and my account was open for months. Ended up spending good 2 months waiting to get my car repaired but they weren't able to figure it out. More

I had my oil changed and my tires rotated. While there I was told that a spring to take care of my airbag warning light would be in stock in a few days. I called to check on the status a few days later and was told that a spring to take care of my airbag warning light would be in stock in a few days. I called to check on the status a few days later and repeatedly was sent to voicemail. I would try to call back and I would be put on hold for 20 and 25 minutes before being transferred to a voicemail again. When I finally was able to talk to a human being, I was told that the part was now on back order. I asked to speak to someone to find out if this would prevent me from passing a state inspection and was transferred to talk to another person. However, I was sent to another voicemail. I have yet to receive a call to answer my questions. I’m very disappointed in this encounter with your service department. More

I would hope for a simple car wash before getting it back but everything else was good but everything else was good More

Everyone is very polite and friendly, quick service and car wash! Answers all of my questions and concerns when regarding my car. Always happy! car wash! Answers all of my questions and concerns when regarding my car. Always happy! More

They were very nice. Great service thank you for always being so good to us being so good to us More

Fasr and friendly people. Very polite as soon as you drive up. Wll answer your questions. drive up. Wll answer your questions. More

Shout out to Craig for helping me with my service! I couldn’t be happier. couldn’t be happier. More

Nice, friendly and helpful!! Great customer and prompt Nice, friendly and helpful!! Great customer and prompt service. In and out!! Happy and satisfied customer. Nice, friendly and helpful!! Great customer and prompt service. In and out!! Happy and satisfied customer. More

Oil chg was fine free wash n vacuum not so much not what I expected I expected More